Lack of overall service

Terrible service. The man who came out to look at our broken fridge gave us the impression that he ordered the part which takes 3 days to arrive. It's been more than a week and when we followed up LDS hadn't even sent us the qoute hence the part had still not been ordered. They never once phoned us or followed up. They're obviously not serious about doing business so I will never use them in future again and will go out of my way to advise family members and friends to use other businesses that actually want to do business. They deserve a 0 star and not even 1.