What an insult for from a previousely good company

Mac Mac gutters were a 702 Small Business finalists and as such I chose to use them in a new house I built in Bryanston. The cost of this project was significant and they did a great job.<br> <br> In January I asked Ken, the owner to come and do guttering for my guest cottage based on past experience. I explained that it was a small job, but as I have used him before and often send business his way, he came to quote and booked the work in.<br> He failed to turn up and do the work. <br> I set another time and asked that he prioritise it as I had tenants moving into my cottage and had to have this work done. He failed to turn up again, because we are having too much rain!<br> I third time he promised to do the work and when he did not arrive he was honest enough to say that he has more important work to do and that he would rather not give me good service or even return my calls because the financial benefit of the other work is of greater value to him than my job.<br> I was frustrated but agreed to give him one more change.<br> How silly of me, for the fourth time he has not arrived and does not even return my calls or let me know what happening.<br> I helped him on his way up to get this!!! <br> To big for his boots