1 reviews | Active since Member
The Black Friday Special for Lancewood Cheddar and Gouda Mini Loaf was R89.95/kg. When I checked my slip at home I noticed that I was charged R114.95/kg. The products had to barcodes. The one showing the weight and price per kg which were correct and another barcode with no details on another side. On two loafs I was overcharged by R141.85 instead of R111.00 on the Gouda and R145.99 instead of R114.24. Total charged was R287.84 instead of R225.24. A difference of R62.59. It cost me almost R40.00 in diesel money to went back the following day. They refunded the difference without compensation. There excuse was “sorry we had a problem the cheese”. How many customers were done in by this that doesn’t even look at there till slips. This is clear negligence on Makro’s side and costing me more the go back for a refund Totally unacceptable! If i work out the price/kg now it was definitely not worth shopping at Makro.