Marko, Cape Gate - BAD online experience.

Good day,

Online O/N: OD436248258839805100

I would like to share my utter disappointment with the online shopping experience at the " Marko - Cape Gate - South Africa - Cape Town - Online" shopping. The worst online experience ever, 26 days after my purchase as below I was told they had no stock, and the date of the purchase the supplier was closed, they don't know how the purchase had gone through, plus the supplier only opens on the 8th January 2026. I can tell you all the managers that I made contact with at Marko, they don't know nothing, no customer knowledge and you should fire them all, they are there to earn a salary that's all.

Online O/N: OD436248258839805100

Walmart, is this how you are investing your money?

NB: The only manager that was helpful and understanding was Ms Lavona Walters.

I can't tell you in words how frustrated I am currently.

However, the principle of this mail is as follows: I told my 10 year old son that Father Christmas is going to deliver his gift as per his letter to Satan, you know what Satan never delivered the gift.!!!!!!!!!!!!!!!!!!!!!!!!!!!!

NB: Excuse my below language please.

WHY MAKRO ****ED UP his delivery and their promise to deliver.

Know my order has been cancelled, and I must wait 5 business days for my refund, Marko you have had my money for 26 days, WELL DONE!!!!

I'am excited to see your response, hopefully it does not take 26 days!

Thanks MARKO for messing up our holiday!

AND my son still has no gift, it must be a nice feeling, but MAKRO you don't care!

Have an awesome day!