Macro Electronics
Unclaimed Business
|1.8|5 Reviews (last 12 months)|This business does not respond to reviews
Macro Electronics
Unclaimed Business
|1.8
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1.8|5 Reviews
Jul '25 - Jun '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencejS
janecsnyman@gmail.com Snyman
1 reviews | Active since Jan 2020
2 Apr 2026, 14:10
ONLINE ORDER MACRO WASHING MACHINE
Good day i bought a washing machine at MACRO it takes for ever to wash it was delivered on the 28.02.2026 despite being in my 14 days return window request was declined can't be returned or exchange the product doesn't meet my needs and it is MACRO's responsibility to find a suitable solution i did not expect a refund but even credit would have been decent.
Helpful (0)
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janecsnyman@gmail.com Snyman
1 reviews | Active since Jan 2020
2 Apr 2026, 14:10
ONLINE ORDER MACRO WASHING MACHINE
Good day i bought a washing machine at MACRO it takes for ever to wash it was delivered on the 28.02.2026 despite being in my 14 days return window request was declined can't be returned or exchange the product doesn't meet my needs and it is MACRO's responsibility to find a suitable solution i did not expect a refund but even credit would have been decent.
0
Replies (0)CD
Chris D
1 reviews | Active since Jan 2020
13 Mar 2026, 05:32
Shocking customer service
Very poor customer service. Do not expect this company to be accommodating in the least. I am also to blaim. If it is only for the fact that i didnt open my package in the first 14 days. But because of that, Macro is not prepared to accommodate me for receiving a two pack of sd cards which was supposed to be 512 gig each and ended being 512 mb! I paid a whopping R798 for two 512 mb. And because i didnt report it in the designated time frame. Sorry for you mr du Preez we are not able to help you AT ALL. I admit that i opened it long after i received them. That was when i needed them. But for Macro to not even come to the table and reimburse me even just for one of the cards. I mean it was 512GIG!!!! X2
Helpful (0)
|Replies (0)CD
Chris D
1 reviews | Active since Jan 2020
13 Mar 2026, 05:32
Shocking customer service
Very poor customer service. Do not expect this company to be accommodating in the least. I am also to blaim. If it is only for the fact that i didnt open my package in the first 14 days. But because of that, Macro is not prepared to accommodate me for receiving a two pack of sd cards which was supposed to be 512 gig each and ended being 512 mb! I paid a whopping R798 for two 512 mb. And because i didnt report it in the designated time frame. Sorry for you mr du Preez we are not able to help you AT ALL. I admit that i opened it long after i received them. That was when i needed them. But for Macro to not even come to the table and reimburse me even just for one of the cards. I mean it was 512GIG!!!! X2
0
Replies (0)fD
fatimah D
1 reviews | Active since Jan 2020
13 Jan 2026, 14:25
Pathetic customer service
I called there contact center 6 times to cancel online order and they never canceled it. Then I was promised a call back from a team lead and still no call back. It was escalated twice and still no cancelation. This service is ridiculous. There communication throughout the process was pathetic. I canceled my item 3 times and the only communication I got was that it was shipped to the courier. Why would you ship a canceled item? Its been almost a month and still i haven't received my money back either. They make promises and cant keep up with it.
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fatimah D
1 reviews | Active since Jan 2020
13 Jan 2026, 14:25
Pathetic customer service
I called there contact center 6 times to cancel online order and they never canceled it. Then I was promised a call back from a team lead and still no call back. It was escalated twice and still no cancelation. This service is ridiculous. There communication throughout the process was pathetic. I canceled my item 3 times and the only communication I got was that it was shipped to the courier. Why would you ship a canceled item? Its been almost a month and still i haven't received my money back either. They make promises and cant keep up with it.
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Replies (0)SM
Shudufhadzo M
1 reviews | Active since Jan 2020
25 Nov 2025, 10:34
Great quality
I got my smog electronic set from here they are still pushing and in good condition . #blackfriday
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Shudufhadzo M
1 reviews | Active since Jan 2020
25 Nov 2025, 10:34
Great quality
I got my smog electronic set from here they are still pushing and in good condition . #blackfriday
0
Replies (0)BM
Bongiwe M
1 reviews | Active since Jan 2020
13 Aug 2025, 21:29
Makro has been holding my brand new laptop for 2 weeks with no updates
I'm completely disappointed and frustrated with makros service. It's been two weeks since I've sent my laptop I for repairs and I have sent emails and u still haven't received not updates whatsoever. Emails are ignored whenever I try to follow up the stuff they are rude and show no remorse for inconvenience caused.This laptop is brand new not even 5 months old and yet it already has a fault and I have missed deadlines.This delay is affecting my academic work because I don't have a laptop to use and Makro shows no urgency regarding the issue and they are not even producing basic feedback.
Helpful (0)
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Bongiwe M
1 reviews | Active since Jan 2020
13 Aug 2025, 21:29
Makro has been holding my brand new laptop for 2 weeks with no updates
I'm completely disappointed and frustrated with makros service. It's been two weeks since I've sent my laptop I for repairs and I have sent emails and u still haven't received not updates whatsoever. Emails are ignored whenever I try to follow up the stuff they are rude and show no remorse for inconvenience caused.This laptop is brand new not even 5 months old and yet it already has a fault and I have missed deadlines.This delay is affecting my academic work because I don't have a laptop to use and Makro shows no urgency regarding the issue and they are not even producing basic feedback.
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