The customer's always wrong

<p>Ordered a part for a vacuum cleaner. 6 (SIX!!!) phone calls later and still no part. When the part finally arrived, it was half the part. Apparently, I had only said I wanted half a pipe for my vacuum cleaner. Apparently it was I who had delayed payment. Apparently I have to be charged another while courier fee to get the other half of the pipe to me. </p>