Service and bad material

good morning I'm from port Elizabeth the service wht i got from the pe branch is bad i tht buy 0.4mmx4.2m roof sheets from the branch and the material mark 0.4mm but it not good material i ask the guy to get back to me and the sales tel you i will get back to you at 9am tomorrow morning then they don't never macsteel will see me again was my 1st time buying from them and it was the last time even i will not recommend my friend or family ens to them