Madds Trading & Logistics
TrustIndex
0
Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The positives: the house is cheap and built within a month. The negatives: the quote is so high level it basically says we'll build a house made of wood it'll have windows and doors for x amount. No breakdown of what the wood costs or what material the windows are, what toilet seats or basins and what the prices are of these items. Only after you've paid do they send you 1 partially correct image of the house. The rails of the cupboards are weak and breaks within the first 2 or so months. The plumber didn't connect a water pipe proparly in our wooden wall and caused quite significant damage, which took them at least a week and a half to come and fix, partially, then a month later to finish the repairs. The light switches had to be replaced within 3 months. The shower is the cheapest one they could find and started cracking. When I raised this I was ignored. The insolation is pathetic, and I read the ones they install is not SABS approved anymore since around lockdown. The toilet seats I had to replace at my own cost. I have to repaint the house within 3 months because the cladding shrunk and now the wood is visible. Finally the service you get after you've paid and they've left the premis is basically non-existent. Good luck if I could go back I would go another route.
1 reviews | Active since Jan 2020
The positives: the house is cheap and built within a month. The negatives: the quote is so high level it basically says we'll build a house made of wood it'll have windows and doors for x amount. No breakdown of what the wood costs or what material the windows are, what toilet seats or basins and what the prices are of these items. Only after you've paid do they send you 1 partially correct image of the house. The rails of the cupboards are weak and breaks within the first 2 or so months. The plumber didn't connect a water pipe proparly in our wooden wall and caused quite significant damage, which took them at least a week and a half to come and fix, partially, then a month later to finish the repairs. The light switches had to be replaced within 3 months. The shower is the cheapest one they could find and started cracking. When I raised this I was ignored. The insolation is pathetic, and I read the ones they install is not SABS approved anymore since around lockdown. The toilet seats I had to replace at my own cost. I have to repaint the house within 3 months because the cladding shrunk and now the wood is visible. Finally the service you get after you've paid and they've left the premis is basically non-existent. Good luck if I could go back I would go another route.
1 reviews | Active since Jan 2020
Poor workmanship, poor quality of products. They rushed to complete the project, but months later things are falling apart. Water is leaking in the bathroom underneath / inside the dry walls. Trying to contact Donald is a different story. He has his money. Poor aftersales service.
1 reviews | Active since Jan 2020
Poor workmanship, poor quality of products. They rushed to complete the project, but months later things are falling apart. Water is leaking in the bathroom underneath / inside the dry walls. Trying to contact Donald is a different story. He has his money. Poor aftersales service.
1 reviews | Active since Jan 2020
We saw their Facebook page and we were really impressed and wanted to use them to build a small office on our property. We contacted them to arrange for them to come to our house and inspect for a quote. It took about 2 weeks to get them to come but they did explain that they were really busy at the time which is understandable. After they were at our house they said they'll send a quote. After 16 days of waiting for our quote I commented on one of their projects/pictures on Facebook saying "we had you come to our house on 15th Aug and still waiting for our quote" they replied asking for my number so I went into messenger to send them my number and received a whatsapp to say I'd get my quote that day. But a day later still no quote, so I sent a message on WhatsApp asking if they forgot? No reply. Went back in to Facebook to find I was blocked. I hardly said anything negative on their page other than I still needed my quote and instantly got blocked. No answer via WhatsApp either. Not sure if our project was too small and unimportant to them but a response would have been nice. Very poor service from sales side.
1 reviews | Active since Jan 2020
We saw their Facebook page and we were really impressed and wanted to use them to build a small office on our property. We contacted them to arrange for them to come to our house and inspect for a quote. It took about 2 weeks to get them to come but they did explain that they were really busy at the time which is understandable. After they were at our house they said they'll send a quote. After 16 days of waiting for our quote I commented on one of their projects/pictures on Facebook saying "we had you come to our house on 15th Aug and still waiting for our quote" they replied asking for my number so I went into messenger to send them my number and received a whatsapp to say I'd get my quote that day. But a day later still no quote, so I sent a message on WhatsApp asking if they forgot? No reply. Went back in to Facebook to find I was blocked. I hardly said anything negative on their page other than I still needed my quote and instantly got blocked. No answer via WhatsApp either. Not sure if our project was too small and unimportant to them but a response would have been nice. Very poor service from sales side.
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