The law firm all those bad lawyers jokes are about.

My dad died and hell is dealing with these lawyers. Terrible, terrible customer service. Staff do not take phone calls. Do not return phone messages or emails. We go out of our way to accommedate them and still they cannot finalise this estate after 3 years. Escalating complaints does nothing. The owner was notified a year ago about this. I feel like they are bleeding me dry. Both financially and emotionally.