MI
Madelyn INC
Claimed Business
MI
Madelyn INC
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJG
Jana G
1 reviews | Active since Jan 2020
1 Oct 2024, 07:21
Avoid !!
Despite following up NUMEROUS times to get them to finalise with City of Cape Town after transfer, which also dragged on and on and on with only me constantly following up, and despite my prompt payment to the firm, many many many months have gone by and the property is still in another name. I cant even get the city to collect a bin or query my power usage. Madeleyn INC just dismisses my begging and pleading and have done so for the longest time and at best they will send an email to City of Cape Town AFTER you get absolutely desperately upset and copy you in, but they won't take any other action. I strongly discourage anyone from using them for conveyancing.
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|Replies (0)JG
Jana G
1 reviews | Active since Jan 2020
1 Oct 2024, 07:21
Avoid !!
Despite following up NUMEROUS times to get them to finalise with City of Cape Town after transfer, which also dragged on and on and on with only me constantly following up, and despite my prompt payment to the firm, many many many months have gone by and the property is still in another name. I cant even get the city to collect a bin or query my power usage. Madeleyn INC just dismisses my begging and pleading and have done so for the longest time and at best they will send an email to City of Cape Town AFTER you get absolutely desperately upset and copy you in, but they won't take any other action. I strongly discourage anyone from using them for conveyancing.
0
Replies (0)AK
Angellica K
1 reviews | Active since Jan 2020
24 Apr 2024, 16:21
Sticky, Lacks Accountability
Sticky, Lacks Accountability and Transparency, Fails to be Pro-active. Estate Settlement was not complicated or large enough to have 6 months [advised] turn into 2 years and 7 months. In my professional view, you cannot keep blaming external parties. The delay had a negative implications to all those who spent time and money to assist an expedient process related to the deceased. My personal advice to anyone who has lost anyone: spend time grieving and deal with the material stuff when you are ready. There is no need to be pushed by legal people or other beneficiaries that want you to act quickly. The follow-on process is tedious, pathetic and the job possibly collected dust before being thrown into a batch of other jobs where time was not being treated as being of the essence. Expedience was not reciprocated.
Helpful (0)
|Replies (0)AK
Angellica K
1 reviews | Active since Jan 2020
24 Apr 2024, 16:21
Sticky, Lacks Accountability
Sticky, Lacks Accountability and Transparency, Fails to be Pro-active. Estate Settlement was not complicated or large enough to have 6 months [advised] turn into 2 years and 7 months. In my professional view, you cannot keep blaming external parties. The delay had a negative implications to all those who spent time and money to assist an expedient process related to the deceased. My personal advice to anyone who has lost anyone: spend time grieving and deal with the material stuff when you are ready. There is no need to be pushed by legal people or other beneficiaries that want you to act quickly. The follow-on process is tedious, pathetic and the job possibly collected dust before being thrown into a batch of other jobs where time was not being treated as being of the essence. Expedience was not reciprocated.
0
Replies (0)AK
Angellica K
1 reviews | Active since Jan 2020
1 Feb 2024, 11:01
Obscene, Slow, Abysmal Estate Settlement Service
As a Beneficiary to a small family estate I was invested in, it is now TWO YEARS, FIVE MONTHS since these Estate Attorneys were given the job of settling the estate by the Executor. My contribution was carried out diligently and efficiently to avoid delay. The TIME ESTIMATE TO SETTLE was ORIGINALLY 6 MONTHS [two and half years ago] given our set of circumstances. 5 MONTHS ago we were told the process was about to complete only to discover multiple processes still to be carried out. Government hacks, Covid were all cited as excuses two years ago. Recent holidays, another excuse and the Case Officer today being on holiday after the holiday is the latest. An enormous amount of effort goes into contributing to supporting the Estate Settlement. Yet, no accountability for delays is taken and it always 'out of their control' or 'complicated' when it is in fact not at all. Further, their legal service lacks transparency and they are only interested in keeping themselves protected from accountability and liability and will provide excuses to do so or avoid disclosure. It is a requirement to provide a Final L&D Account to any beneficiary. In this case, despite requests it was not provided until I cited the legal requirement to do so. There has also been a delay in providing the Application No. for the Master of the High Court as requested. When they say 'lawyers add no value to society': this is a prime example. The energy that has gone into chasing and providing to this process compared with delivery and outcomes is totally disproportionate. There is only so long one can wait until it becomes clear that MADELEYN Inc's SERVICE is STICKY, AVOIDANT, LACKS ACCOUNTABILITY, LACKS TRANSPARENCY and FAILS TO BE PRO-ACTIVE. TWO AND HALF YEARS ago their was a big frantic rush to get all my Mother's papers together and to their office 'urgently' even though I was grieving but full cooperation was provided. In return, the same cooperation and energy is not offered. I have no doubt that their internal workings are to their convenience; junior attorneys are given small accounts; and small accounts are not taken seriously. They appear to have a problem with staff turnover as initial points of contact are gone. I have no doubt that this account was untouched for a many periods of time until I started chasing after one and half years. Despite SA Government being shambolic, this length of time to deliver is inexcusable and all Attorneys, worth any salt, should be lobbying for change and are equally if not more accountable for failures to achieve efficiency. While not my choice as Estate Attorneys, this was a poor, unresearched decision of who to use by the Executor. My advice: AVOID their Service totally. It is a joke. Every WEEK, MONTH, YEAR, there is another excuse.
Helpful (0)
|Replies (0)AK
Angellica K
1 reviews | Active since Jan 2020
1 Feb 2024, 11:01
Obscene, Slow, Abysmal Estate Settlement Service
As a Beneficiary to a small family estate I was invested in, it is now TWO YEARS, FIVE MONTHS since these Estate Attorneys were given the job of settling the estate by the Executor. My contribution was carried out diligently and efficiently to avoid delay. The TIME ESTIMATE TO SETTLE was ORIGINALLY 6 MONTHS [two and half years ago] given our set of circumstances. 5 MONTHS ago we were told the process was about to complete only to discover multiple processes still to be carried out. Government hacks, Covid were all cited as excuses two years ago. Recent holidays, another excuse and the Case Officer today being on holiday after the holiday is the latest. An enormous amount of effort goes into contributing to supporting the Estate Settlement. Yet, no accountability for delays is taken and it always 'out of their control' or 'complicated' when it is in fact not at all. Further, their legal service lacks transparency and they are only interested in keeping themselves protected from accountability and liability and will provide excuses to do so or avoid disclosure. It is a requirement to provide a Final L&D Account to any beneficiary. In this case, despite requests it was not provided until I cited the legal requirement to do so. There has also been a delay in providing the Application No. for the Master of the High Court as requested. When they say 'lawyers add no value to society': this is a prime example. The energy that has gone into chasing and providing to this process compared with delivery and outcomes is totally disproportionate. There is only so long one can wait until it becomes clear that MADELEYN Inc's SERVICE is STICKY, AVOIDANT, LACKS ACCOUNTABILITY, LACKS TRANSPARENCY and FAILS TO BE PRO-ACTIVE. TWO AND HALF YEARS ago their was a big frantic rush to get all my Mother's papers together and to their office 'urgently' even though I was grieving but full cooperation was provided. In return, the same cooperation and energy is not offered. I have no doubt that their internal workings are to their convenience; junior attorneys are given small accounts; and small accounts are not taken seriously. They appear to have a problem with staff turnover as initial points of contact are gone. I have no doubt that this account was untouched for a many periods of time until I started chasing after one and half years. Despite SA Government being shambolic, this length of time to deliver is inexcusable and all Attorneys, worth any salt, should be lobbying for change and are equally if not more accountable for failures to achieve efficiency. While not my choice as Estate Attorneys, this was a poor, unresearched decision of who to use by the Executor. My advice: AVOID their Service totally. It is a joke. Every WEEK, MONTH, YEAR, there is another excuse.
0
Replies (0)SA
Susan A
1 reviews | Active since Jan 2020
1 Oct 2021, 05:33
The law firm all those bad lawyers jokes are about.
My dad died and hell is dealing with these lawyers. Terrible, terrible customer service. Staff do not take phone calls. Do not return phone messages or emails. We go out of our way to accommedate them and still they cannot finalise this estate after 3 years. Escalating complaints does nothing. The owner was notified a year ago about this. I feel like they are bleeding me dry. Both financially and emotionally.
Helpful (0)
|Replies (0)SA
Susan A
1 reviews | Active since Jan 2020
1 Oct 2021, 05:33
The law firm all those bad lawyers jokes are about.
My dad died and hell is dealing with these lawyers. Terrible, terrible customer service. Staff do not take phone calls. Do not return phone messages or emails. We go out of our way to accommedate them and still they cannot finalise this estate after 3 years. Escalating complaints does nothing. The owner was notified a year ago about this. I feel like they are bleeding me dry. Both financially and emotionally.
0
Replies (0)FL
Francois L
1 reviews | Active since Jan 2020
17 Jul 2021, 06:41
Incompetent Law firm
These lawyers are sending us threatening emails about an outstanding account AFTER IT HAS BEEN SETTLED already. Not acceptable.
Helpful (0)
|Replies (0)FL
Francois L
1 reviews | Active since Jan 2020
17 Jul 2021, 06:41
Incompetent Law firm
These lawyers are sending us threatening emails about an outstanding account AFTER IT HAS BEEN SETTLED already. Not acceptable.
0
Replies (0)