FL
Francois L
Active since Sep 2015
28
Reviews
0
Industries
Reviews
28 reviews9 months ago
Follow-Up Review – Continued Harassment and Lack of Transparency
After my previous complaint regarding CCS Credit Solution Services' unsolicited communications, I received a generic, copy-and-paste email from Team Leader Sifiso Mazibuko, claiming that my personal contact details were obtained from SARS. No evidence or supporting documentation was provided—just a link to SARS’ website, which broadly references third-party debt collectors without confirming any direct authorisation or lawful data sharing in my specific case. Despite my clear request to cease all further contact, CCS continues to harass me with unsolicited SMS messages. This is now beyond unacceptable and borders on a blatant disregard of the Protection of Personal Information Act (POPIA). I have yet to receive proof of any consent, mandate, or SARS-issued directive that justifies this intrusion. As such, I view this as a potential violation of my rights as a data subject and will proceed with formal steps as outlined in the legislation, including lodging a complaint with the Information Regulator and notifying SARS directly about this data breach concern. To CCS: I have asked you to stop. You have not. The next step is no longer yours—it's mine.
0 replies
9 months ago
Unsolicited and Invasive Communication from Credit Solutions Services
This afternoon, I received an unsolicited SMS from Credit Solutions Services (CSS) stating: “You have not contacted CSS to set up a payment plan on your SARS account.” Let me be clear: I have never had any dealings with this company, nor have I given them consent to contact me or access any of my personal or financial information. The fact that they are referencing my SARS account — a highly sensitive and private matter — raises serious red flags about how they obtained this information and who gave them access to it. I demand to know: Where did you get my contact details from? How are you aware of any aspect of my SARS account? Who authorized this communication? This is a serious invasion of privacy and a potential violation of POPIA (Protection of Personal Information Act). I will be escalating this matter to the appropriate regulatory bodies, including the Information Regulator and possibly the Ombudsman, as this kind of conduct is unacceptable and deeply *********. If CSS is operating within the bounds of the law, I expect a full and immediate explanation. If not, I trust the authorities will take the necessary steps to hold the responsible parties accountable.
53 replies
15 months ago
I have been very happy with A&G's service, but got a better quote from my old insurer
I have been very happy with A&G's service, but got a better quote from my old insurer. That's all!!
56 replies
21 months ago
Excellence is a choice - my faith in humanity restored
I recently had a frustrating experience with a service provider that failed to communicate, leaving me in a difficult situation. In desperation, I called ConvergEX on a Saturday afternoon to try and locate my belongings. Tanje, Customer Service Manager at ConvergEX HO answered my call, and her friendliness and efficiency were a welcome surprise. She went above and beyond to provide me with accurate and reliable information, turning a stressful situation into a positive one. Thank you, Tanje, for restoring my faith in exceptional service. Your dedication and excellence truly stand out, and you are living proof that excellence is a choice.
0 replies
26 months ago
Discovery Insure delivers time and time again
This is not the first time I have claimed but the process was ever so smooth while communication from the insurer's side was excellent. Reitumetse was on the button with timely feedback. Excellent!!!!
56 replies
36 months ago
Goeie diens van Tamryn Hendricks @ Dotsure
Ongelooflik vriendelike en behulpsame diens by Tamryn Hendricks gekry vanoggend. Sy was blitsvinnig en deeglik met haar werk. Ons is baie tevrede. Dankie @Tamryn!!!
53 replies
36 months ago
Excellent service from Eagle Insleepdiens, Welkom
Excellent tow-in company to deal with. Nicky was calling within minutes after Discovery Insure relayed my info to him. His driver, Isaac, was also very courteous, efficient & friendly. He made us feel safe. Thanks, guys
0 replies
36 months ago
Excellent service from Discovery Insure operator
@Busi Ndlovu (BusiN3@Discovery.co.za) You are amazing. Busi was friendly, reassuring and efficient throughout the whole process, from the first call to the last one (there were about 8x follow-ups!). You really made us feel respected and cared-for.
53 replies
39 months ago
Lekker!!
Last weekend, we dropped by Darling Brew and were impressed by their facilities and menu. We had a mini beer tasting and some delicious food. We plan to return for a full tasting and to experience more of their great service.
0 replies
39 months ago
Unforgettable olive- & wine tasting
We recently visited Darling Olives on the weekend and were able to get a tasting just before they closed. The staff were knowledgeable and kind, and the pairing of olives and wine was excellent. We highly recommend visiting their historical and beautiful venue. Thanks, Darling Olives!
0 replies
Review Distribution
5 Star
15 (53.57142857142857%)
4 Star
1 (3.5714285714285716%)
3 Star
0 (0%)
2 Star
1 (3.5714285714285716%)
1 Star
11 (39.285714285714285%)