Magic Pizza Burgundy Estate
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am so disgusted and disappointed at the response I got from the "manager" at the Burgundy store when I complained that my pizza was cold and soggy. He laughed at me, blamed the driver, said what am I talking about, was arrogant and rude and blamed every other person for bad quality food. According to him, In the 4 min drive from burgundy to Richwood my pizza got ice cold and soggy and according to Sia(the manager) it's because I used the uber eats app. His exact words were "we have our own driver but you chose to use uber eats" I said I could literally walk to his store and he said then why don't you (SERIOUSLY) Worst experience ever, I tried calling to resolve the problem, he didn't want to assist, he was argumentative, rude and arrogant, laughing at my irritation.
1 reviews | Active since Jan 2020
I am so disgusted and disappointed at the response I got from the "manager" at the Burgundy store when I complained that my pizza was cold and soggy. He laughed at me, blamed the driver, said what am I talking about, was arrogant and rude and blamed every other person for bad quality food. According to him, In the 4 min drive from burgundy to Richwood my pizza got ice cold and soggy and according to Sia(the manager) it's because I used the uber eats app. His exact words were "we have our own driver but you chose to use uber eats" I said I could literally walk to his store and he said then why don't you (SERIOUSLY) Worst experience ever, I tried calling to resolve the problem, he didn't want to assist, he was argumentative, rude and arrogant, laughing at my irritation.
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