Warning - Poor Workmanship - Find another Upholster

Nobody enjoys NOT receiving the service and quality they expect when paying a premium, hence why platforms like these have to exist. It pains my to write this but I feel it is my duty to inform others and hopefully prevent them from being ripped off too. (Especially during a pandemic - where everyone is experiencing some form of difficulty). I got chairs covers made by The markers Upholstery in Centurion last year. What a major disappointment. Not only did 4 covers take 8 weeks to be delivered the quality was horrendous. 1. The chair covers are extremely tight, a major stretch over each chair, because of this after 1 wash the seams are pulling apart and something that should look brand new looks extremely aged & worn out. 2. The stitching doesn't line up with the chair edges as it should in all areas, some places it is 4 cm's off from where it should be. 3. The covers are shorter at the back, pulling up, some 10 cm from the floor while longer in the front. I really tried to reason with Lena Mill, various emails and photos sent of the poor workmanship but unfortunately she wasn't willing to take any responsibility or accountability for her work room. Completely insincere in her apology and not willing to refund me or fix the covers. Don't expect this business owner to assist as she wont. The money spent was a complete waste, I did not experience any of the qualities they mention on their website, High quality work, short lead times, warranty, competitive prices, or great service. Very misleading indeed.