Makita bad quality

I have a problem with Makita regarding a Makita impact drill kit that I have bought from Builders in Bloemfontein.

First of all, Hein from Builders in Bloemfontein have go out of his way to assist me and must say his service is excellent.

I have purchased the Makita inpact drill kit from Builders in Bloemfontein on the 19 August 2018. Desember 2018 the motor already burnt out, why I do not know because I did not use it very often, but to me for that quality drillnit was a mystery. So I think there must have been already fault on the drill.

I took in the drill to Builders in Bloemfontein in December 2018 and it were only fixed in January 2019 which I understand because of the Feast of Season.

In October 2019 the motor burnt out again and I took it in for repairs again. I was very unhappy because when I wanted to fetch my drill they said I must pay R720.00 for repairs.

Builders in Bloemfontein manager Hein, after I have told him I am very unhappy because to pay R720 and maybe after few months the motor will burn out again. He contacted Makita to ask if there is not a warranty on the repair because the purchase warranty have expired?

Now my concern is that the Makita impact drill were a problem from the start. How can a good product such as Makita give problems like this and I only use it time tot time for house repairs and not for industrial use. I think that the drill have a manufacture problem and that they should have picked it up when the motor burnt out so soon when a bought it.

I have bought a battery drill from Ardenndorf for much cheaper and with no problems at all.

Could you help me with this please. I am very unhappy with Makita's experience product that does not last.

Corrie van Dalen 082 968 1113