MALAGAS HOTEL - STAY AWAY , OR ARRIVE IN AN ORANGE OVERALL

TERRIBLE EXPERIENCE - WITH NOT EVEN AN APOLOGY FROM MANAGEMENT ADVISED THEM THAT MY WIFE HAD A FOOT OPERATION AND HAS BEEN STARING AT THE CEILING FOR 6 WEEKS - NEEDED A PLACE WHERE WE COULD ENJOY OUR ANNAVERSARY AND ENJOY A SCENIC OUTLOOK FROM THE ROOM....ALL OF THIS WAS PROMISED WHEN WE ARRIVED E WERE INTRODUCED TO A 2X4 ROOM WITH ABSOLUTELY NO VIEW !!!! ... A REAL ****HOLE IN THE SNOW ON REJECTING THE ROOM AS BEING A FALSE REPRESENTATION, I WAS FLUSHED THE CANCELATION POLICY ... SO MUCH FOR CARING FOR A CUSTOMER TO DATE NO CALL FROM SENIOR MANAGEMENT THEY TOOK R3750 FOR THIS ****HOLE ... AND NOT EVEN AN APOLOGY NO REFUND ...JUST SILENCE OBVIOUSLY WITH SUCH A BAD FACILITY EVERY CENT MUST BE IMPORTANT TO THEM THIS IS THE E MAIL WE RECEIVED From: info@malagashotel.co.za [mailto:info@malagashotel.co.za] Sent: Monday, 07 February 2022 17:29 To: jhjansen@telkomsa.net Subject: Rates, rooms, & directions to The Malagas Hotel

Hi Hannes. Herewith all the information to help you make the best decision for your special time. Regards Louise

STAY AWAY !!!!