Standard gone down

When the shop started years ago it was such a pleasure to shop for family every month end but ever since they partnered with this shop the service has become so poor. You can't even get body lotion. I am sure even if they do not bring it in from South Africa It is available locally in Zimbabwe. The owners really need to step up to employ people who know what they are doing to ensure all basic pruducts are available. The shop leaves a lot to be desired at the moment. Very poor selection of products. The toilet paper is only single ply. Can we also have quality products. Please improve.