Mambo's Storage and Home
Claimed Business
Mambo's Storage and Home
Claimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
2.8|4 Reviews
Jun '25 - May '26
5(25%)
4(0%)
3(25%)
2(25%)
1(25%)
5(25%)
4(0%)
3(25%)
2(25%)
1(25%)
Frequently Asked Questions About Mambo's Storage and Home
Mambo's Storage and Home has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Mambo's Storage and Home across 39 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAB
Annelie B
1 reviews | Active since Jan 2020
6 Feb 2026, 10:45
AVERAGE EXPERIENCE – ROOM FOR IMPROVEMENT
Mambos has a wide range of plastic products and the prices are generally reasonable, which is a plus. However, my overall experience was average. Stock availability was an issue on a few items I was looking for, and service felt a bit inconsistent depending on who was assisting. The store does what it's meant to do, but there's definitely room for improvement in customer service and product consistency. Not a bad experience, but not great either. I'd still shop here if needed, but I wouldn't go out of my way.
Helpful (0)
|Replies (0)AB
Annelie B
1 reviews | Active since Jan 2020
6 Feb 2026, 10:45
AVERAGE EXPERIENCE – ROOM FOR IMPROVEMENT
Mambos has a wide range of plastic products and the prices are generally reasonable, which is a plus. However, my overall experience was average. Stock availability was an issue on a few items I was looking for, and service felt a bit inconsistent depending on who was assisting. The store does what it's meant to do, but there's definitely room for improvement in customer service and product consistency. Not a bad experience, but not great either. I'd still shop here if needed, but I wouldn't go out of my way.
0
Replies (0)SV
Sue-Nay Voss
1 reviews | Active since Jan 2020
20 Jan 2026, 06:50
It's Not my Problem, It's Cape Gates problem. Mambos Paarl
On Sunday 11 January, my Mom made a purchase at Mambos in Brackenfell. The next day when they were busy getting her Daycare ready for opening, they notice the item she purchased was to small, the Teacher unfortunately with the whole cleaning up process accidentally threw the slip away. On Saturday 17 January 2026 my mom asked me to return the item to Mambos in Paarl, which is our home town and closest store. Upon arriving i explained to the cashier whaf happened, also saying i don't want the money back, this a different item and will pay the balance if there is a balance, she then proceeded to call someone who i assumed was the store manager, He came, not acknowledging me as the customer standing there as the cashier explained to him. He asked where the purchase was made, i told him im not sure, i phoned my mom and she siad Kraaifontein. He than told me, This is not he's problem, it's A CAPE GATE problem. I explained to him we live and Paarl, and i just want to exchange it for a different item and am willing to pay the price difference, he just continued saying its not he's problem its cape gates problem. I was totally shocked by this behavior. The store manager was standing 5feet away, not once he came to ask what the problem is. We are regular customers at the paarl store, is this how you treat your customers, as someone who has worked in Retail i know he definitely could have helped me. What happened to going the extra mile? What happened to assisting a customer, speaking with respect. Tyrone Supervisor at Mambos, you need to work on your people skills, 1st learn to greet a customer and speak with respect, saying its not your problem is Absolutely rude. So now my mom is stuck with an item at home, that she is unable to use. Oh, did i mention this is for her daycare, sies Tyrone.
Helpful (0)
|Replies (0)SV
Sue-Nay Voss
1 reviews | Active since Jan 2020
20 Jan 2026, 06:50
It's Not my Problem, It's Cape Gates problem. Mambos Paarl
On Sunday 11 January, my Mom made a purchase at Mambos in Brackenfell. The next day when they were busy getting her Daycare ready for opening, they notice the item she purchased was to small, the Teacher unfortunately with the whole cleaning up process accidentally threw the slip away. On Saturday 17 January 2026 my mom asked me to return the item to Mambos in Paarl, which is our home town and closest store. Upon arriving i explained to the cashier whaf happened, also saying i don't want the money back, this a different item and will pay the balance if there is a balance, she then proceeded to call someone who i assumed was the store manager, He came, not acknowledging me as the customer standing there as the cashier explained to him. He asked where the purchase was made, i told him im not sure, i phoned my mom and she siad Kraaifontein. He than told me, This is not he's problem, it's A CAPE GATE problem. I explained to him we live and Paarl, and i just want to exchange it for a different item and am willing to pay the price difference, he just continued saying its not he's problem its cape gates problem. I was totally shocked by this behavior. The store manager was standing 5feet away, not once he came to ask what the problem is. We are regular customers at the paarl store, is this how you treat your customers, as someone who has worked in Retail i know he definitely could have helped me. What happened to going the extra mile? What happened to assisting a customer, speaking with respect. Tyrone Supervisor at Mambos, you need to work on your people skills, 1st learn to greet a customer and speak with respect, saying its not your problem is Absolutely rude. So now my mom is stuck with an item at home, that she is unable to use. Oh, did i mention this is for her daycare, sies Tyrone.
0
Replies (0)CB
MM
Mathapelo M
1 reviews | Active since Jan 2020
18 Jun 2025, 04:28
#90184
I hate it when businesses fail to communicate with you once you've made a purchase. The fact that i bought goods on the 24th of May and i still haven't received them. On top of that i have to follow up, i was told about a delay on the 29th and i followed up on the 6th (i was told the goods would be arriving the next Monday, 9th of June) No feedback given that week. I sent yet another mail on the 17th and i'm being told that there's a possibility that it might get delivered on Thursday. Why advertise something that's not available? and why should i constantly follow up on something i've already paid for?
Helpful (0)
|Replies (0)MM
Mathapelo M
1 reviews | Active since Jan 2020
18 Jun 2025, 04:28
#90184
I hate it when businesses fail to communicate with you once you've made a purchase. The fact that i bought goods on the 24th of May and i still haven't received them. On top of that i have to follow up, i was told about a delay on the 29th and i followed up on the 6th (i was told the goods would be arriving the next Monday, 9th of June) No feedback given that week. I sent yet another mail on the 17th and i'm being told that there's a possibility that it might get delivered on Thursday. Why advertise something that's not available? and why should i constantly follow up on something i've already paid for?
0
Replies (0)AF
Anna F
1 reviews | Active since Jan 2020
15 Apr 2025, 06:55
Mambos poor response.
5 days ago, I ordered & paid R 2,668.96 for a table & chairs: Order #86170] (April 10, 2025 to be delivered. Order was acknowledged but they have not given me any date/time of the delivery & do not respond to my email requesting this information.
Helpful (0)
|Replies (0)AF
Anna F
1 reviews | Active since Jan 2020
15 Apr 2025, 06:55
Mambos poor response.
5 days ago, I ordered & paid R 2,668.96 for a table & chairs: Order #86170] (April 10, 2025 to be delivered. Order was acknowledged but they have not given me any date/time of the delivery & do not respond to my email requesting this information.
0
Replies (0)GT
Guanita T
1 reviews | Active since Jan 2020
24 Oct 2024, 12:58
Bad Customer Service from Mambo's staff
Mambo's Brackenfell, has the most unfriendly and unhelpful staff. Mambo's is advertising a Sunny Shell Pit in lime green. When I visited the store there was no stock of the green but the Durbanville branch had one which they would send over to the Brackenfell Branch. I left my contact details and was promised that I would be contacted, this did not happen. After enquiring after a few days I was informed the order was in the store and I could collect. A few minutes later I was informed that is was the wrong order delivered to the wrong branch and they were not sure when the new stock would arrive. Why do companies advertise a product which they no longer stock.
Helpful (0)
|Replies (0)GT
Guanita T
1 reviews | Active since Jan 2020
24 Oct 2024, 12:58
Bad Customer Service from Mambo's staff
Mambo's Brackenfell, has the most unfriendly and unhelpful staff. Mambo's is advertising a Sunny Shell Pit in lime green. When I visited the store there was no stock of the green but the Durbanville branch had one which they would send over to the Brackenfell Branch. I left my contact details and was promised that I would be contacted, this did not happen. After enquiring after a few days I was informed the order was in the store and I could collect. A few minutes later I was informed that is was the wrong order delivered to the wrong branch and they were not sure when the new stock would arrive. Why do companies advertise a product which they no longer stock.
0
Replies (0)NM
TW