Mamre Property Management
3.1|12 reviews
JD
Jan D
1 reviews | Active since Member
31 Jan 2024, 10:14
Lying management
Poor lying management. Refusing to replace boundary wall which is in poor condition, not releasing AGM minutes after more than 6 months, refusing to upgrade security kiosk and many more matters of concern. Lying about a lot of problems raised.
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Replies (58)Mamre Property Management's replyOfficial
02 Feb 2024, 10:31Dear Jan D,
Thank you for taking the time to share your feedback.
As managing agents, we are dedicated to delivering exemplary service and possess an intricate understanding of our managed schemes. This allows us to accurately identify the community to which your review pertains.
It's important to clarify that while managing agents play a pivotal role, ultimate decision-making authority rests with the appointed board of trustees of the scheme. While we offer guidance and support, significant projects and documentation, including those you mentioned, may encounter delays pending board resolutions and/or approval.
Regarding the replacement (or rather upgrading) of the boundary wall and the security kiosk, we assure you that we stand ready to act upon receiving the necessary resolutions and instructions from the board. Additionally, while the AGM minutes were drafted months ago, their final approval by the Board of Trustees is still pending.
Considering these complexities, we believe your review may inadvertently misrepresent the situation to other scheme owners. Therefore, we kindly request that you reconsider or amend your review.
Furthermore, we encourage you to reach out to our offices should you encounter any challenges within your scheme. Your proactive communication enables us to address issues promptly and effectively.
We look forward to hearing from you soon.
+27 12 940 8197info@mamre.co.za
Thank you for taking the time to share your feedback.
As managing agents, we are dedicated to delivering exemplary service and possess an intricate understanding of our managed schemes. This allows us to accurately identify the community to which your review pertains.
It's important to clarify that while managing agents play a pivotal role, ultimate decision-making authority rests with the appointed board of trustees of the scheme. While we offer guidance and support, significant projects and documentation, including those you mentioned, may encounter delays pending board resolutions and/or approval.
Regarding the replacement (or rather upgrading) of the boundary wall and the security kiosk, we assure you that we stand ready to act upon receiving the necessary resolutions and instructions from the board. Additionally, while the AGM minutes were drafted months ago, their final approval by the Board of Trustees is still pending.
Considering these complexities, we believe your review may inadvertently misrepresent the situation to other scheme owners. Therefore, we kindly request that you reconsider or amend your review.
Furthermore, we encourage you to reach out to our offices should you encounter any challenges within your scheme. Your proactive communication enables us to address issues promptly and effectively.
We look forward to hearing from you soon.
+27 12 940 8197info@mamre.co.za
Best regards,
Mamre Property Management's reply02 Feb 2024, 10:31
Official
Dear Jan D,
Thank you for taking the time to share your feedback.
As managing agents, we are dedicated to delivering exemplary service and possess an intricate understanding of our managed schemes. This allows us to accurately identify the community to which your review pertains.
It's important to clarify that while managing agents play a pivotal role, ultimate decision-making authority rests with the appointed board of trustees of the scheme. While we offer guidance and support, significant projects and documentation, including those you mentioned, may encounter delays pending board resolutions and/or approval.
Regarding the replacement (or rather upgrading) of the boundary wall and the security kiosk, we assure you that we stand ready to act upon receiving the necessary resolutions and instructions from the board. Additionally, while the AGM minutes were drafted months ago, their final approval by the Board of Trustees is still pending.
Considering these complexities, we believe your review may inadvertently misrepresent the situation to other scheme owners. Therefore, we kindly request that you reconsider or amend your review.
Furthermore, we encourage you to reach out to our offices should you encounter any challenges within your scheme. Your proactive communication enables us to address issues promptly and effectively.
We look forward to hearing from you soon.
+27 12 940 8197info@mamre.co.za
Thank you for taking the time to share your feedback.
As managing agents, we are dedicated to delivering exemplary service and possess an intricate understanding of our managed schemes. This allows us to accurately identify the community to which your review pertains.
It's important to clarify that while managing agents play a pivotal role, ultimate decision-making authority rests with the appointed board of trustees of the scheme. While we offer guidance and support, significant projects and documentation, including those you mentioned, may encounter delays pending board resolutions and/or approval.
Regarding the replacement (or rather upgrading) of the boundary wall and the security kiosk, we assure you that we stand ready to act upon receiving the necessary resolutions and instructions from the board. Additionally, while the AGM minutes were drafted months ago, their final approval by the Board of Trustees is still pending.
Considering these complexities, we believe your review may inadvertently misrepresent the situation to other scheme owners. Therefore, we kindly request that you reconsider or amend your review.
Furthermore, we encourage you to reach out to our offices should you encounter any challenges within your scheme. Your proactive communication enables us to address issues promptly and effectively.
We look forward to hearing from you soon.
+27 12 940 8197info@mamre.co.za
Best regards,