Misleading and do not disclose customs goods

Yes one always checks HelloPeter when it’s too late. So I’ll add my complaint to the others here. When you’re ordering online, you think you’re ordering locally (jhb) and would receive your order like any other local delivery. Except you are then contacted by the logistics company to complete a clearance instruction for your imported goods! I initially thought it was a **** email. At no point in the buying journey does it indicate your goods are being imported, and that you have to verify your identity, complete a complicated form etc to get what you’ve already paid for. First and the last purchase ordering directly from Mango.