Mango Clothing
Unclaimed Business
|2|4 Reviews (last 12 months)|This business does not respond to reviews
Mango Clothing
Unclaimed Business
|2
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
2|4 Reviews
Sep '25 - Aug '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePR
Phumla R
1 reviews | Active since Aug 2018
18 May 2026, 23:55
Mango.za worst service
Mango Clothing online store has the worst customer service I’ve experienced. Orders are not delivered within the timeframe they promise, and if you request an exchange for a different size, they collect the item and then go completely silent for weeks. It has now been almost a month since my order was collected for an exchange, and I still have no replacement item, no refund, and no proper point of contact. There is seemingly no effective way to query or follow up with their online department, and physical stores simply tell you they have nothing to do with online purchases. This has been a complete waste of my time and money. Extremely disappointing service. At this point, I even feel like writing this review is a waste of time because Mango seems completely disconnected from reality and customer care. I have genuinely never experienced service this bad before. The worst. I would not recommend them for even a second.
Helpful (0)
|Replies (0)PR
Phumla R
1 reviews | Active since Aug 2018
18 May 2026, 23:55
Mango.za worst service
Mango Clothing online store has the worst customer service I’ve experienced. Orders are not delivered within the timeframe they promise, and if you request an exchange for a different size, they collect the item and then go completely silent for weeks. It has now been almost a month since my order was collected for an exchange, and I still have no replacement item, no refund, and no proper point of contact. There is seemingly no effective way to query or follow up with their online department, and physical stores simply tell you they have nothing to do with online purchases. This has been a complete waste of my time and money. Extremely disappointing service. At this point, I even feel like writing this review is a waste of time because Mango seems completely disconnected from reality and customer care. I have genuinely never experienced service this bad before. The worst. I would not recommend them for even a second.
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Replies (0)RA
Rukayah A
1 reviews | Active since Feb 2026
18 Feb 2026, 07:51
Mango clothing - extremely disappointed
Extremely Disappointed – Late Delivery & Incorrect Order (Case #***8) I am extremely dissatisfied with the service I received from Mango. I placed an order and waited more than a month for delivery. After such a long delay, I was already disappointed. However, when the order finally arrived, it was incorrect. I immediately tried to log a return on the system, but I am now unable to do so. This is completely unacceptable, especially after waiting such an unreasonable amount of time. My case number is ***8, and I expect this matter to be resolved urgently. I would appreciate clear communication, a solution for the incorrect order, and proper assistance with the return process. This experience has been very frustrating, and I sincerely hope Mango takes customer service more seriously moving forward. I look forward to a prompt resolution.
Helpful (0)
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Rukayah A
1 reviews | Active since Feb 2026
18 Feb 2026, 07:51
Mango clothing - extremely disappointed
Extremely Disappointed – Late Delivery & Incorrect Order (Case #***8) I am extremely dissatisfied with the service I received from Mango. I placed an order and waited more than a month for delivery. After such a long delay, I was already disappointed. However, when the order finally arrived, it was incorrect. I immediately tried to log a return on the system, but I am now unable to do so. This is completely unacceptable, especially after waiting such an unreasonable amount of time. My case number is ***8, and I expect this matter to be resolved urgently. I would appreciate clear communication, a solution for the incorrect order, and proper assistance with the return process. This experience has been very frustrating, and I sincerely hope Mango takes customer service more seriously moving forward. I look forward to a prompt resolution.
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Replies (0)OH
Olivia H
1 reviews | Active since Dec 2025
8 Dec 2025, 18:24
Good range of clothes
Good range of clothing and the quality was better than I expected. Staff were helpful without being pushy. Prices were fair, and I found exactly what I needed. Solid shopping experience overall.
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Shelly B
1 reviews | Active since Aug 2021
7 Oct 2025, 07:24
MISLEADING at best.
Absolute worst online experience. Clothes purchased at a premium price - still no sign of order after two weeks. ZERO indication that this company is in Spain (not South Africa). Can't reach a call agent, no feedback on pending orders or refunds. So dissapointing
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Shelly B
1 reviews | Active since Aug 2021
7 Oct 2025, 07:24
MISLEADING at best.
Absolute worst online experience. Clothes purchased at a premium price - still no sign of order after two weeks. ZERO indication that this company is in Spain (not South Africa). Can't reach a call agent, no feedback on pending orders or refunds. So dissapointing
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Replies (0)