Do not book with Manjras travel Worst agency to travel with

I was offered a package to tour Turkey by Irshad Manjra from Manjra tours, the package included the following:  Airfares and taxes, 6 nights accommodation near Blue mosque, buffet breakfast and Turkish Visa. I was initially offered this package with 4 star hotel accommodation on the 11th October, on the 12th October Irshad got back to me with a very similar package but a 5 star hotel instead with 7 nights to which I then confirmed that he may go ahead and book the package. I was told that I would be advised once done (11:10am)

the day passed with no further response.

On Monday, 15th October I messaged Irshad to find out if he had any updates for me (08:31am) to which he replied 20 minutes later that he would advise just now.

yet another day passed with no further response from Mr Manjra.

On Tuesday morning, 16th October I messaged again to find out about any updates and if our bookings were confirmed (08:28am) .

I received a reply that systems were out the previous day, that the hotel which we were trying to book is now fully booked and then yet another  hotel was being offered to me MB deluxe hotel in Istanbul at the same price for 7 nights..

I read reviews about the hotel being offered and told Irshad that I was not happy about this hotel to which he replied "early bird catches the worm" all other packages getting sold out.. all this time the delay had been from he's side.

in the mean time my visas were paid for and being processed while I tried to build my own package of flights, accommodation, transport etc but did not get far and waited for Irshad to respond..

on the 17th October I messaged him to find out about any updates to which Irshad responded with yet another different hotel in this package and I immediately told him to book for me. he offered us five star hotel in this package and he booked for us third class hotel in this price. Please beware what they offered and what they provide is completely different.

please think before making any booking with Manjras travel.