maobsession_glow
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
maobsession_glow has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked maobsession_glow across 7 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I placed and paid for my order around 19 November, including a R120 delivery fee for delivery within 2–3 working days. Today is 19 December, and I still have not received my order. Despite countless follow-ups, I am repeatedly told the order is “on the way” and sent the same processing screenshots, yet nothing ever arrives. A full month later, this reflects extremely poor service, misleading communication, and honestly feels like a ****. It is clear that one unsatisfied client means nothing to you
1 reviews | Active since Jan 2020
I placed and paid for my order around 19 November, including a R120 delivery fee for delivery within 2–3 working days. Today is 19 December, and I still have not received my order. Despite countless follow-ups, I am repeatedly told the order is “on the way” and sent the same processing screenshots, yet nothing ever arrives. A full month later, this reflects extremely poor service, misleading communication, and honestly feels like a ****. It is clear that one unsatisfied client means nothing to you
1 reviews | Active since Jan 2020
Worst customer service, the marketing zero matches the level of responses, they advertise and make specials for orders that they cant handle, you pay for a quick delivery only to get your products shipped weeks later, its not worth it
1 reviews | Active since Jan 2020
Worst customer service, the marketing zero matches the level of responses, they advertise and make specials for orders that they cant handle, you pay for a quick delivery only to get your products shipped weeks later, its not worth it
1 reviews | Active since Jan 2020
I had ordered so skin care from Maobsession Glow, so collected the parcel today. To my surprise, the turmeric scrubs I had ordered were not properly closed as a result the liquid was all over the bubble wrap and the other things I had ordered. I then sent an message on WhatsApp to the owner informing her that I had received the parcel including the replacement glow serum (in my previous order, the cap of a bottle was faulty). I had also informed her about the two scrubs that were not closed properly. She apologized and advised that I must add water. Wat type of response it that? I then informed her that she does not take me seriously as a customer cause the issue remains unresolved . She then sent an voice note informing me that she does not understand why I am saying that she does not respect me as a customer cause the water came out.
1 reviews | Active since Jan 2020
I had ordered so skin care from Maobsession Glow, so collected the parcel today. To my surprise, the turmeric scrubs I had ordered were not properly closed as a result the liquid was all over the bubble wrap and the other things I had ordered. I then sent an message on WhatsApp to the owner informing her that I had received the parcel including the replacement glow serum (in my previous order, the cap of a bottle was faulty). I had also informed her about the two scrubs that were not closed properly. She apologized and advised that I must add water. Wat type of response it that? I then informed her that she does not take me seriously as a customer cause the issue remains unresolved . She then sent an voice note informing me that she does not understand why I am saying that she does not respect me as a customer cause the water came out.
1 reviews | Active since Jan 2020
The biggest mistake I made was purchasing anything from this business. Her products gave such bad acne. I'm now left with scars on my neck and face. When I voiced out my concerns about her products, she just ignored.such horrible service!
1 reviews | Active since Jan 2020
The biggest mistake I made was purchasing anything from this business. Her products gave such bad acne. I'm now left with scars on my neck and face. When I voiced out my concerns about her products, she just ignored.such horrible service!
1 reviews | Active since Jan 2020
I paid for my order and Paxi delivery on 23 January, expecting to get it 7 days later. Instead of receiving the order, I got a text message informing me that it's been sent to a town that is 227 km away from mine (which I was called to spell over the phone). I immediately called (31 January) them to let them know of this error and they said to text on WhatsApp. I did and got the response the following day asking for the code of the Pep in my town and I gave it. 4 days later I texted to follow up and I was asked for the code once again...! 2 days later, the parcel was sent for collection for 11 days later (17 February).
1 reviews | Active since Jan 2020
I paid for my order and Paxi delivery on 23 January, expecting to get it 7 days later. Instead of receiving the order, I got a text message informing me that it's been sent to a town that is 227 km away from mine (which I was called to spell over the phone). I immediately called (31 January) them to let them know of this error and they said to text on WhatsApp. I did and got the response the following day asking for the code of the Pep in my town and I gave it. 4 days later I texted to follow up and I was asked for the code once again...! 2 days later, the parcel was sent for collection for 11 days later (17 February).
1 reviews | Active since Jan 2020
Worst possible business to ever support! Firstly i placed an order on the 17th of dec, its now the 29th of dec and i haven't received my order. I have tried calling, emailing, even sending messages on their socials no communication whatsoever back, its honestly theft as ive paid them and i haven't received my products etc No respect or communication for customers just horrible service. I will be taking further action against them as well. Its downright horrible service and theft!!!
1 reviews | Active since Jan 2020
Worst possible business to ever support! Firstly i placed an order on the 17th of dec, its now the 29th of dec and i haven't received my order. I have tried calling, emailing, even sending messages on their socials no communication whatsoever back, its honestly theft as ive paid them and i haven't received my products etc No respect or communication for customers just horrible service. I will be taking further action against them as well. Its downright horrible service and theft!!!
1 reviews | Active since Jan 2020
The challenges of supporting a small business is dealing with incompetent people who are not even ashamed of their behavior, they are just after money ,than protecting the image of their so called 'business'.. I have placed an order with these people i will refer to them as people because when i raise my concern i deal with different people who know nothing but to blame shift.. They lack communication skills and respect for their customers.. No etiquette at all.. I saw their page on Instagram selling beauty products, then i placed an order on the 26 Nov 2021 with the order number 1387 I received my order however it was packaged incomplete with no Note of apology , i informed them ,I've been enquiring with them to date i have not yet received my missing item... They keep telling me they will send it but nothing as yet..
1 reviews | Active since Jan 2020
The challenges of supporting a small business is dealing with incompetent people who are not even ashamed of their behavior, they are just after money ,than protecting the image of their so called 'business'.. I have placed an order with these people i will refer to them as people because when i raise my concern i deal with different people who know nothing but to blame shift.. They lack communication skills and respect for their customers.. No etiquette at all.. I saw their page on Instagram selling beauty products, then i placed an order on the 26 Nov 2021 with the order number 1387 I received my order however it was packaged incomplete with no Note of apology , i informed them ,I've been enquiring with them to date i have not yet received my missing item... They keep telling me they will send it but nothing as yet..
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