Telenova
1.7|35 reviews
MK
Mabel K
1 reviews | Active since Member
17 Feb 2019, 04:06
Ecotel not trustworthy
I've place an order over a month ago and paid the money for 100GB per month and I've never heard anything from there. I received an email to submit my Rica documents and still no response.
Before I made a payment I was getting regular responses but now it's quiet. I think Ecotel is fraudulent and I'm really disappointed by the service. Please deliver my son card or refund me back my money.
This is my order number: 13782
Mabel
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Replies (56)Telenova's replyOfficial
31 Mar 2019, 20:57Good day. Kindly email us your order number to support(at)ecotel.co.za. Kindly make sure that you use your order number as payment reference and your order number as the subject when sending your rica documents.
If you are around Johannesburg kindly note that we have a walk in support centre at 330 surrey avenue in Randburg. More are coming to every city.
If you are around Johannesburg kindly note that we have a walk in support centre at 330 surrey avenue in Randburg. More are coming to every city.
Best regards,
Telenova's reply31 Mar 2019, 20:57
Official
Good day. Kindly email us your order number to support(at)ecotel.co.za. Kindly make sure that you use your order number as payment reference and your order number as the subject when sending your rica documents.
If you are around Johannesburg kindly note that we have a walk in support centre at 330 surrey avenue in Randburg. More are coming to every city.
If you are around Johannesburg kindly note that we have a walk in support centre at 330 surrey avenue in Randburg. More are coming to every city.
Best regards,