I placed an order with Marci Franc on 19 December 2025 and my items were never delivered

I placed an order with Marci Franc on 19 December 2025 and my items were never delivered. Despite multiple attempts to contact them, I received no response whatsoever — no acknowledgement, no update, no resolution. It has now been nearly 3 months since my order and I am still waiting. This is not how any legitimate business operates. Paying customers deserve basic communication, especially when an order goes unfulfilled. The complete lack of response and failure to deliver purchased goods is unacceptable. I would strongly caution anyone against ordering from Marci Franc. Based on my experience, you risk losing your money with nothing to show for it.