MT
Mariannhill tea room
Unclaimed Business
MT
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAS
Albert S
1 reviews | Active since Jan 2020
21 Apr 2022, 07:40
It’s a lovely restaurant
The place has great promise. Beautiful setting. However, it gets a 3-Star from me because the service was poor, the tables and chairs awkward and food took forever to come out. I had made a reservation for our group, someone had called that morning to confirm we were coming but when we got there, our table wasn’t available. So we were seated at another table where we would only have an hour thirty to eat and leave before that tables’s booked group arrived. So there was a lot of to and fro on the booking we had made. There was confusion which spoilt the start of our brunch. Once our table was organized, drinks were slow to arrive. Normally that is the quick deliverable but from soft drinks to coffees, everything took long to arrive. The food took a while too but due to being a big group, we expected it. Once it arrived, the food was delicious. It’s a lovely restaurant with good food but their drinks and booking systems needs attention.
Helpful (0)
|Replies (0)AS
Albert S
1 reviews | Active since Jan 2020
21 Apr 2022, 07:40
It’s a lovely restaurant
The place has great promise. Beautiful setting. However, it gets a 3-Star from me because the service was poor, the tables and chairs awkward and food took forever to come out. I had made a reservation for our group, someone had called that morning to confirm we were coming but when we got there, our table wasn’t available. So we were seated at another table where we would only have an hour thirty to eat and leave before that tables’s booked group arrived. So there was a lot of to and fro on the booking we had made. There was confusion which spoilt the start of our brunch. Once our table was organized, drinks were slow to arrive. Normally that is the quick deliverable but from soft drinks to coffees, everything took long to arrive. The food took a while too but due to being a big group, we expected it. Once it arrived, the food was delicious. It’s a lovely restaurant with good food but their drinks and booking systems needs attention.
0
Replies (0)JW
Janice W
1 reviews | Active since Jan 2020
3 Sept 2021, 13:27
Lovely warm atmosphere. Food is great .Warm and helpful staff. Definitely be back.
The place is very charming with a great ambience. I enjoyed the menu which isn't the traditional breakfast. The food was delicious and the service was just as good. I very seldom give 5 stars. If you get 5 stars from me, it means something. The food was simply superb. So awesome to see a menu without bacon and cheese on everything. Great venue with a lovely winter's fire going. If I had to offer any criticism - my coffee could've been a bit stronger with a better head.
Helpful (0)
|Replies (0)JW
Janice W
1 reviews | Active since Jan 2020
3 Sept 2021, 13:27
Lovely warm atmosphere. Food is great .Warm and helpful staff. Definitely be back.
The place is very charming with a great ambience. I enjoyed the menu which isn't the traditional breakfast. The food was delicious and the service was just as good. I very seldom give 5 stars. If you get 5 stars from me, it means something. The food was simply superb. So awesome to see a menu without bacon and cheese on everything. Great venue with a lovely winter's fire going. If I had to offer any criticism - my coffee could've been a bit stronger with a better head.
0
Replies (0)FB
Frederick B
1 reviews | Active since Jan 2020
4 Feb 2021, 12:24
Poor customer service
On a few occasions l have gone to purchase at said shop but each time l go there the cashiers are very unhelpful and speak to me, as well as other customers l have approached, in a belligerent manner. If the cashiers are having a bad day, they tend to take their frustrations out on the customers.Being a shop that serves the people, l feel that they need to change their attitude when dealing with customers. I will never go back to this shop again.
Helpful (0)
|Replies (0)FB
Frederick B
1 reviews | Active since Jan 2020
4 Feb 2021, 12:24
Poor customer service
On a few occasions l have gone to purchase at said shop but each time l go there the cashiers are very unhelpful and speak to me, as well as other customers l have approached, in a belligerent manner. If the cashiers are having a bad day, they tend to take their frustrations out on the customers.Being a shop that serves the people, l feel that they need to change their attitude when dealing with customers. I will never go back to this shop again.
0
Replies (0)