Marina Glen Holiday Resort

⚠️ WARNING TO FUTURE GUESTS – VERY DISAPPOINTING EXPERIENCE ⚠️

We stayed at this unit from 21 to 30 December and unfortunately had one of the worst holiday accommodation experiences we’ve ever had. We paid full holiday rates for a unit that was supposed to be comfortable, clean, and properly maintained. It was none of those. Here is what we experienced during our stay: ❌ Air conditioner not working – In December heat. This made sleeping extremely uncomfortable. ❌ Electricity tripped twice – Disruptive and concerning from a safety point of view. ❌ Geyser problems – One bathroom had no hot water for most of the stay. Completely unacceptable for a 9-day holiday. ❌ Ants throughout the unit – Clearly poor pest control and cleaning. ❌ Extremely strong mothball / chemical smell – So bad that our clothes and suitcases STILL smell of it after we left. ❌ Drains smelled constantly – Adding to an already unpleasant and unhygienic environment. The unit was clearly not properly prepared or checked before being rented out. What makes this even more disappointing is that instead of taking responsibility, management tried to argue technicalities and internal “records” instead of acknowledging what we as paying guests actually experienced. We did not pay for excuses. We paid for a habitable, clean, functional holiday unit — and that is not what we received. This stay caused ongoing frustration and discomfort during what was supposed to be a relaxing family holiday. I am posting this to warn other holidaymakers: 👉 Think very carefully before booking here. 👉 Make sure EVERYTHING is confirmed in writing and working before you arrive. We will never stay here again and would not recommend this unit to anyone who values comfort, hygiene, or basic standards.