HORRIBLE AGENCY

I am extremely disappointed with the service provided by Mark Anthony Properties. After we signed the Offer to Purchase for our home in Morgan Village, the agent vanished, providing no assistance, guidance, or support throughout the entire process. Despite multiple attempts to contact him, he was unresponsive and redirected us to lawyers with every excuse possible. We were left to communicate directly with the previous owner and even had to collect the keys from someone else, making us, as newlyweds, question if we made the right choice. The agent appeared to be solely interested in making a sale, with no care for our experience as first-time homebuyers. This lack of professionalism, poor communication, and disregard for customer service is unacceptable, and I would strongly advise against using their services in the future.