JW
Jodie W
Active since Oct 2024
5
Reviews
0
Industries
Reviews
5 reviews9 months ago
Steri Stumpie Expired
Dear C*****/Steri Stumpie Team, I’m writing to raise a serious concern. I purchased a Strawberry Steri Stumpie from a tuck shop in Morgan Village, Mitchell’s Plain, and unfortunately, my daughter drank it before I realised it had expired on 13/07/2025. While she is thankfully fine, this could have turned out much worse. I feel it’s important to ask: Are your stores and resellers being regularly checked for expired stock? Dairy products past their expiry date can pose serious health risks, especially to children. The store did replace it, but this situation should never have happened in the first place. Details: – Flavour: Strawberry – Expiry Date: 13 July 2025 – Store Location: Tuck shop in Morgan Village, Mitchell’s Plain I’m happy to provide a photo or any further details if needed. Kind regards, Jodie
53 replies
10 months ago
Misled by Staff – Unfair Charges and No Support from Supervisor (WestGate Mall)
I signed up at Zone Fitness Westgate Mall and was assisted by a staff member named Micaela. She clearly explained that levy payments would be deducted at the end of June and December, which we understood and agreed to. We signed the contract based on this explanation. However, Zone Fitness attempted to deduct the levy at the end of May, which contradicts what we were told. When I raised the issue, the branch supervisor Clint admitted that Micaela gave us incorrect information — the deductions actually happen at the end of May and November, which was never communicated to us. Micaela apologised and admitted in writing that she gave us the wrong explanation, but we are still being held responsible for the missed payment. Late fees were added and Clint’s only response was, “I will address it with her.” He said we still have to pay the outstanding amount, despite it being their staff’s mistake. We are now being penalised for an error we did not make. This is extremely unprofessional and concerning, especially since we signed a 3-year contract. It makes me wonder what other details were not properly explained to us. To make matters worse, Clint, as the supervisor, is unable or unwilling to assist further, which leaves us with no support at branch level. If he cannot help resolve these issues, then what is the point of having a supervisor on-site? We have always had a clean payment record with every company we’ve dealt with. I am now worried this situation may affect our credit score, and I demand written assurance that it will not be handed over or negatively reported while it is under dispute. Zone Fitness needs to: Remove the late fees and incorrect charges Take accountability for staff errors Train staff to properly explain contract terms before clients commit to long-term agreements Extremely disappointed in the service and lack of professionalism. Jodie Kleinsmith
0 replies
15 months ago
Installation Pathetic Service
Vumatel is pathetic. I have been waiting since the 2 February for people to come out and do my wifi installation. a whole month later and still no wifi. Payment has been done and I still cant seem to find the reason as to why they are taking so long. SERVICE IS HORRIBLE.
159 replies
15 months ago
HORRIBLE AGENCY
I am extremely disappointed with the service provided by Mark Anthony Properties. After we signed the Offer to Purchase for our home in Morgan Village, the agent vanished, providing no assistance, guidance, or support throughout the entire process. Despite multiple attempts to contact him, he was unresponsive and redirected us to lawyers with every excuse possible. We were left to communicate directly with the previous owner and even had to collect the keys from someone else, making us, as newlyweds, question if we made the right choice. The agent appeared to be solely interested in making a sale, with no care for our experience as first-time homebuyers. This lack of professionalism, poor communication, and disregard for customer service is unacceptable, and I would strongly advise against using their services in the future.
0 replies
18 months ago
MTN Westgate Mall Shop Voucher
On the 11th of October my husband purchased a Huawei Nova 12i at mtn Westgate Mall Mitchells Plain. This was a contract phone and with the deal you would get a accessory voucher of R300 and a Pick n Pay R500 voucher. When he received the phone he only received the accessory voucher and was told to do the Pick n Pay voucher online. Today is the 25th of October and he now gets told that only the first 500 customers got the voucher. Keeping in mind that the deal just came out in this month so tell me how could the limit of 500 already be reached? Sounds like staff be taking these vouchers for them then. No proper service was given or any follow up which is very unprofessional. Could somebody maybe assist me with this please?
0 replies
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4 Star
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3 Star
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2 Star
1 (20%)
1 Star
4 (80%)