M
Marltons
Claimed Business
M
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Marltons
Marltons has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Marltons across 15 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCB
Chanel B
1 reviews | Active since Jan 2020
25 Nov 2025, 13:29
Mouldy milkbones, limited response from Marlton's
On 7 Nov I sent Marlton's a message about their milkbones dog snack, after I opened a bag of it that I bought the week before and noticed mould on some of the milkbones. The expiry date on that pack was 17 Oct 2026. I got a reply from them three days later (10 Nov) asking for photos of the batch number and proof of purchase, which I sent on the same day. On 18 Nov I sent a follow up together with more photos of other mouldy milkbones I saw in the same shop where I bought the previous bag - - the products had not been pulled yet. Received no reply thus far - today's date is 25 Nov. On 21 Nov I visited the same shop and still found mouldy milkbones. I then reported it to the shop management. Apparently Marlton's does not see the urgency in pulling mouldy dog snacks from shelves.
Helpful (0)
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Chanel B
1 reviews | Active since Jan 2020
25 Nov 2025, 13:29
Mouldy milkbones, limited response from Marlton's
On 7 Nov I sent Marlton's a message about their milkbones dog snack, after I opened a bag of it that I bought the week before and noticed mould on some of the milkbones. The expiry date on that pack was 17 Oct 2026. I got a reply from them three days later (10 Nov) asking for photos of the batch number and proof of purchase, which I sent on the same day. On 18 Nov I sent a follow up together with more photos of other mouldy milkbones I saw in the same shop where I bought the previous bag - - the products had not been pulled yet. Received no reply thus far - today's date is 25 Nov. On 21 Nov I visited the same shop and still found mouldy milkbones. I then reported it to the shop management. Apparently Marlton's does not see the urgency in pulling mouldy dog snacks from shelves.
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lesiba K
1 reviews | Active since Jan 2020
4 Nov 2025, 18:19
Reptile repellent - Marltons all the way
You would never go wrong with Marltons, for pest control insecticides, you have come to the right place here. Talk to Ruby about the gecko repellent, please don't kill those lizzards. Thank you #BlackFriday
Helpful (0)
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lesiba K
1 reviews | Active since Jan 2020
4 Nov 2025, 18:19
Reptile repellent - Marltons all the way
You would never go wrong with Marltons, for pest control insecticides, you have come to the right place here. Talk to Ruby about the gecko repellent, please don't kill those lizzards. Thank you #BlackFriday
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Replies (0)DP
Delon P
1 reviews | Active since Jan 2020
31 Jan 2025, 03:58
Products that make dogs sick - no reply from customer service
Appalling customer service and dangerous products - their charcoal and mint chews made our dogs sick with diarrhea. I have sent emails regarding this and not one person has been bothered to reply. Very nice indeed! Show how much they care about their customers and customers' pets. Will NEVER buy this brand again.
Helpful (0)
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Delon P
1 reviews | Active since Jan 2020
31 Jan 2025, 03:58
Products that make dogs sick - no reply from customer service
Appalling customer service and dangerous products - their charcoal and mint chews made our dogs sick with diarrhea. I have sent emails regarding this and not one person has been bothered to reply. Very nice indeed! Show how much they care about their customers and customers' pets. Will NEVER buy this brand again.
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Stefan S
1 reviews | Active since Jan 2020
13 Dec 2024, 16:53
Rubber in Marltons Dog Treats
Seems like there is a trend with these guys not responding!! We found a blue piece of rubber in our doggies treats, I posted twice on their website and no response, pathetic. The sad part is that they are sold in probably every Checkers and Spar in SA and Namibia and delivering sub standard products to our beloved pets.
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Stefan S
1 reviews | Active since Jan 2020
13 Dec 2024, 16:53
Rubber in Marltons Dog Treats
Seems like there is a trend with these guys not responding!! We found a blue piece of rubber in our doggies treats, I posted twice on their website and no response, pathetic. The sad part is that they are sold in probably every Checkers and Spar in SA and Namibia and delivering sub standard products to our beloved pets.
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Kobus K
1 reviews | Active since Jan 2020
9 Dec 2024, 06:35
Pet Killers!!!!
Pet murdurers!! I am disgusted at your products! I cannot believe you make people buy your Pesticides as a pet cleaner! You should be ashamed of yourself and step down as a pets supplier immediately. Pyrethin IS TOXIC TO ANIMALS!! Cypermethrin IS TOXIC TO ANIMALS! Are you guys actual idiots or just acting stupid? How can you put poison in a product and say its safe for animals when its job is to kill animals. I'd advise the management of these products to test this on themselves before swlling it to people who actually cares about their pets because THIS COMPANY CLEARLY DOESN'T
Helpful (0)
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Kobus K
1 reviews | Active since Jan 2020
9 Dec 2024, 06:35
Pet Killers!!!!
Pet murdurers!! I am disgusted at your products! I cannot believe you make people buy your Pesticides as a pet cleaner! You should be ashamed of yourself and step down as a pets supplier immediately. Pyrethin IS TOXIC TO ANIMALS!! Cypermethrin IS TOXIC TO ANIMALS! Are you guys actual idiots or just acting stupid? How can you put poison in a product and say its safe for animals when its job is to kill animals. I'd advise the management of these products to test this on themselves before swlling it to people who actually cares about their pets because THIS COMPANY CLEARLY DOESN'T
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Sage B
1 reviews | Active since Jan 2020
2 Oct 2024, 13:28
Disgusted at the service
Honestly I am extremely disappointed I have tried to correspond via email about a complaint with plastic found in my rabbit's pellets so hard that it cut my finger open trying to pry it out figuring it out what it was I cannot imagine what it would have done to my rabbit's mouth if I had not found it first. I was told kindly that I will receive a response within 72 hours that was almost a week ago I find this absolutely disgusting as I'm paying just under 80 rand for a bag of pellets and how to throw the entire bag away not everybody can afford the best for their animals and this is now surely not the best especially because it has maize and rice in which rabbit cannot digest but if there is nothing else it has to do now we find a plastic in it as well what next I would love a response and an explanation as to why my rabbit gut health changes while eating these pellets as compared to other healthier pellets without maize or rice
Helpful (0)
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Sage B
1 reviews | Active since Jan 2020
2 Oct 2024, 13:28
Disgusted at the service
Honestly I am extremely disappointed I have tried to correspond via email about a complaint with plastic found in my rabbit's pellets so hard that it cut my finger open trying to pry it out figuring it out what it was I cannot imagine what it would have done to my rabbit's mouth if I had not found it first. I was told kindly that I will receive a response within 72 hours that was almost a week ago I find this absolutely disgusting as I'm paying just under 80 rand for a bag of pellets and how to throw the entire bag away not everybody can afford the best for their animals and this is now surely not the best especially because it has maize and rice in which rabbit cannot digest but if there is nothing else it has to do now we find a plastic in it as well what next I would love a response and an explanation as to why my rabbit gut health changes while eating these pellets as compared to other healthier pellets without maize or rice
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