Disappointed in cleaning staff (ab)using the paraplegic members of the public bathroom

I am a paraplegic member of the public and visited your centre earlier today (Sunday, March 05, 2023). I was disappointed by 2 ladies of your cleaning staff who were using the bathroom facilities intended for use by members of the public like myself. One, who was using the one close to the Photo Shop, got very cheeky when one gentleman who was with a group of people on the benches close by managed to open the the door and found that she wasn't even using the bathroom but was just sitting on the closed toilet seat and using her cellphone.

The second cleaning lady was using the one close to the Tumulus Restaurant. She also hadn't even locked the door properly. As much as her excuse was that she was pressed, I explained to her that she could have used the ladies' bathroom which is close by and that I need this particular bathroom because I usually can't close the door if I had to use the bathroom the general able bodied members of the public use and that is why this one is bigger. I got the normal "askies"...but this doesn't usually come with changed behaviour.

Therefore, I implore you to sensitise your staff with regards to this matter. It is rather disappointing behaviour from some of the staff from a world class heritage site which I quite enjoy.

On the plus side, thank you for bringing back the buffet. I quite enjoyed it and had excellent service from the Tumulus Restaurant staff.