TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
<p>My Fiancé and I used Mars Hill Properties to rent out her unit in Beverley, Fourways - which turned out to be the biggest mistake ever.</p> <p>After paying Mars Hill Properties a FULL years agency commission upfront - our tenant who had been placed by Mars Hill Properties decided not to pay a single months rent, leaving us stranded by losing 2 months rental, as well as the full 12 months agency commission.</p> <p> </p> <p>Upon addressing this issue with Mars Hill Properties and requesting some reprieve and a possible refund of the remaining months commission, they refused to come to an agreement other than one of to let them place a new tenant at no charge !!!!</p> <p>Giving them the benefit of the doubt, we accepted their offer ONLY to be blatantly lied to in terms of them saying that they were doing their best and had taken a few clients through the unit...... SADLY THIS NEVER TOOK PLACE as they had NO way of gaining access to the unit as a family member had changed the locks and had the only set of keys as well as confirmed that not a single person had requested the keys or been through to see the unit.</p> <p> </p> <p>Not only the lies that they fed us, but the disgusting way of treating us and physically threatening my fiancé and I as clients should be put on record and make prospective clients aware of the shocking manner, lies and abusive way in which they handled our rental.</p> <p>Not only are we out of pocket for the rogue tenant, the commission paid, but now in jeopardy of losing another months rental through nothing other than shockingly unprofessional service and utter lies from Mars Hill Properties.</p> <p>We have tried our best to discuss this matter with them, only to be screamed at, shouted at, sworn at and threatened - which we have discussions recorded and e-mails confirming all of the above mentioned. SUCH AS WE WILL TRASH YOUR APPARTMENT AND WE WILL BREAK YOUR LEGS AND BEAT US UP SO BADLY THAT WE WILL BE THE COLOUR OF PAINT.</p> <p>Subsequently we have addressed these issues with the local police authorities which has now been placed on record.</p> <p>We had no idea that by using the "so called"services of a company could lead to these disgusting threats and abuse !!!! </p> <p>I truly believe that everyone should stay away from Mars Hill Properties - as they have no intention of helping or assisting their clients..... as long as their commission is paid, they simply don’t care !!!!</p> <p> </p> <p>*****WARNING***** DO NOT USE MARS HILL PROPERTIES</p>
1 reviews | Active since Jan 2020
<p>My Fiancé and I used Mars Hill Properties to rent out her unit in Beverley, Fourways - which turned out to be the biggest mistake ever.</p> <p>After paying Mars Hill Properties a FULL years agency commission upfront - our tenant who had been placed by Mars Hill Properties decided not to pay a single months rent, leaving us stranded by losing 2 months rental, as well as the full 12 months agency commission.</p> <p> </p> <p>Upon addressing this issue with Mars Hill Properties and requesting some reprieve and a possible refund of the remaining months commission, they refused to come to an agreement other than one of to let them place a new tenant at no charge !!!!</p> <p>Giving them the benefit of the doubt, we accepted their offer ONLY to be blatantly lied to in terms of them saying that they were doing their best and had taken a few clients through the unit...... SADLY THIS NEVER TOOK PLACE as they had NO way of gaining access to the unit as a family member had changed the locks and had the only set of keys as well as confirmed that not a single person had requested the keys or been through to see the unit.</p> <p> </p> <p>Not only the lies that they fed us, but the disgusting way of treating us and physically threatening my fiancé and I as clients should be put on record and make prospective clients aware of the shocking manner, lies and abusive way in which they handled our rental.</p> <p>Not only are we out of pocket for the rogue tenant, the commission paid, but now in jeopardy of losing another months rental through nothing other than shockingly unprofessional service and utter lies from Mars Hill Properties.</p> <p>We have tried our best to discuss this matter with them, only to be screamed at, shouted at, sworn at and threatened - which we have discussions recorded and e-mails confirming all of the above mentioned. SUCH AS WE WILL TRASH YOUR APPARTMENT AND WE WILL BREAK YOUR LEGS AND BEAT US UP SO BADLY THAT WE WILL BE THE COLOUR OF PAINT.</p> <p>Subsequently we have addressed these issues with the local police authorities which has now been placed on record.</p> <p>We had no idea that by using the "so called"services of a company could lead to these disgusting threats and abuse !!!! </p> <p>I truly believe that everyone should stay away from Mars Hill Properties - as they have no intention of helping or assisting their clients..... as long as their commission is paid, they simply don’t care !!!!</p> <p> </p> <p>*****WARNING***** DO NOT USE MARS HILL PROPERTIES</p>
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