Unfair treatment

I am Leroy Lambert I worked for masa they placed me at digistics they terminated my contract 15 December 2025 upon my termination when I asked for my UI19 they informed me that they will submit it to department of labor I trusted them I gave them chance until February when I contacted department of labor to find out if all is in order they informed me that no UI19 forms have been submitted I started asking questions I phoned to find out about my provident fund only to find out there is no claim for provident fund as well I phoned my ex site supervisor he told me he will do enquiries when I asked again he said he will let me know for one whole week I have been asking him to send me contact details of whoever is in charge of submitting documents no response what so ever so please people be aware that masa does not do what they are supposed to they do not answer queries and they do not worry about their staff