Masquerade
Unclaimed Business
|0 Reviews (last 12 months)|This business does not respond to reviews
Masquerade
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDB
Dean B
1 reviews | Active since Jan 2020
5 Dec 2024, 09:51
Masquerade Customer Service Turnaround
I would like to extend my heartfelt thanks to Amy from Masquerade for her prompt and professional response to my recent email. Although she was unable to get back to me earlier due to unforeseen circumstances, I truly appreciate her effort to address my concerns with such diligence. Amy approached the situation with a level of understanding and commitment that speaks volumes about her dedication to customer service. Through her actions, she not only resolved the issue amicably but also ensured that all parties involved walked away satisfied with the outcome. I generally prefer not to take to social media to highlight situations like this, as I believe in addressing concerns directly. However, I feel it is important to acknowledge the exemplary way Amy handled my case. Her professionalism and ability to navigate challenges effectively reassured me as a customer. Once again, I am grateful for her assistance and support; it certainly makes a difference when someone goes the extra mile to resolve an issue. Many thanks to Amy and the team at Masquerade for their outstanding service!
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|Replies (0)DB
Dean B
1 reviews | Active since Jan 2020
5 Dec 2024, 09:51
Masquerade Customer Service Turnaround
I would like to extend my heartfelt thanks to Amy from Masquerade for her prompt and professional response to my recent email. Although she was unable to get back to me earlier due to unforeseen circumstances, I truly appreciate her effort to address my concerns with such diligence. Amy approached the situation with a level of understanding and commitment that speaks volumes about her dedication to customer service. Through her actions, she not only resolved the issue amicably but also ensured that all parties involved walked away satisfied with the outcome. I generally prefer not to take to social media to highlight situations like this, as I believe in addressing concerns directly. However, I feel it is important to acknowledge the exemplary way Amy handled my case. Her professionalism and ability to navigate challenges effectively reassured me as a customer. Once again, I am grateful for her assistance and support; it certainly makes a difference when someone goes the extra mile to resolve an issue. Many thanks to Amy and the team at Masquerade for their outstanding service!
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Pauli J
1 reviews | Active since Jan 2020
4 Aug 2020, 11:04
FABULOUS LUXURY
I feel like Alice in Wonderland !!!! Masquerade is filled to the brim with the most luxurious products for you and your home. Spoil yourself and all your senses - see the beauty, smell the fabulous products, feel the luxury and just enjoy every beautiful item. FANTASTIC SERVICE and just a wonderful place and people :)
Helpful (0)
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Pauli J
1 reviews | Active since Jan 2020
4 Aug 2020, 11:04
FABULOUS LUXURY
I feel like Alice in Wonderland !!!! Masquerade is filled to the brim with the most luxurious products for you and your home. Spoil yourself and all your senses - see the beauty, smell the fabulous products, feel the luxury and just enjoy every beautiful item. FANTASTIC SERVICE and just a wonderful place and people :)
0
Replies (0)MR
Mia R
1 reviews | Active since Jan 2020
27 Jul 2020, 05:00
Incredible service! FIVE STARS! :)
I bought a little bottle of essential oil at this beautiful shop in Franschhoek and got back to Cape Town only to find it was 1/4 full. I emailed the owner and she was absolutely FANTASTIC! My bottle was replaced with superb service and she was so lovely! I definitely recommend visiting Masquerade in Franschhoek not only because it has the most gorgeous home decor bits and pieces, but because Marti is amazing! Well worth the trip! :)
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Mia R
1 reviews | Active since Jan 2020
27 Jul 2020, 05:00
Incredible service! FIVE STARS! :)
I bought a little bottle of essential oil at this beautiful shop in Franschhoek and got back to Cape Town only to find it was 1/4 full. I emailed the owner and she was absolutely FANTASTIC! My bottle was replaced with superb service and she was so lovely! I definitely recommend visiting Masquerade in Franschhoek not only because it has the most gorgeous home decor bits and pieces, but because Marti is amazing! Well worth the trip! :)
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Replies (0)