1 reviews | Active since Member
I can honestly say that the guys surprised the hell out of me. I sent a request for a quotation with images and measurements for my double size garage door to a total of 9 companies in Durban. Only four responded (I guess the others are making too much money, and do not need the work). Master Gates sent me an indicative quote within a couple of hours, and Justin (owner) personally called me the same afternoon.
I took some time to get back to him, to give the other guys a fair opportunity to come up with either a better price, or perhaps better service. I should not even have bothered. Master Gates not only gave me the best price, but completely surprised me with the excellent level of service – probably the best I have received from any contractor ever in Durban.
I accepted the quote on Wednesday. They sent me final details on Thursday, and I paid the deposit on the same day. They promised to be at my house on Monday at 9:00am, and arrived exactly at that time. Welcome and his colleague were well spoken, very polite, worked well, and even spent 2 additional hours working overtime to get the job done.
I am a meticulous person, and not always the easiest to please, but they exceeded any and all expectations. Do not even waste your time going somewhere else.