ED
Enrico P
Active since Dec 2011
8
Reviews
0
Industries
Reviews
8 reviews17 months ago
No Seller Protection
I strongly recommend you do not YAGA to sell your goods. They may have good buyer protection, but there is almost ZERO seller protection. If the seller does not collect the parcel from the courier, the Seller then has to make a private arrangement with the courier, and pay the courier to send the parcel back. You then have to go through the rigmarole of sending the proof of payment to Yaga, who will then consider whether they will penalise the buyer for the costs. You can also never speak to a real person In the meanwhile, your costs of delivering the parcel to the courier, and then collecting it again is not considered by Yaga. On lower cost items, you actually end up spending more on all this effort and nonsense, than what you would have gotten for the item. If the buyer does not collect the parcel, the parcel should automatically be returned to the seller at the buyers cost, not the seller’s cost.
0 replies
35 months ago
Will not refund deposit after non-performance
Global Parts Online/GPO Crew are chancers. I enquired about a side-view mirror for my vehicle. I was given a price upfront, and was then told to pay a 50% deposit, which I duly did, on the promise that they would either find the part within 14 days, or they would give me a refund. They found a part and sent me images. The part looked damaged, so I refused it, and was told they would find a replacement. I was then also told the part was an “original”, but they would not supply it with any kind of warranty. I then rather purchased a brand-new after-market part, with a warranty, from another supplier. Despite numerous communications on email and WhatsApp (I have screenshots), with promises to ‘investigate’ for 5 months, I still have not received my refund. GPO Crew and Global Parts Online are the same people. A Google search found reviews of many other people who have had exactly the same experience, so mine is not an isolated case.
0 replies
35 months ago
Deposit not refunded
Global Parts Online/GPO Crew are chancers. I enquired about a side-view mirror for my vehicle. I was given a price upfront, and was then told to pay a 50% deposit, which I duly did, on the promise that they would either find the part within 14 days, or they would give me a refund. They found a part and sent me images. The part looked damaged, so I refused it, and was told they would find a replacement. I was then also told the part was an “original”, but they would not supply it with any kind of warranty. I then rather purchased a brand-new after-market part, with a warranty, from another supplier. Despite numerous communications on email and WhatsApp (I have screenshots), with promises to ‘investigate’ for 5 months, I still have not received my refund. GPO Crew and Global Parts Online are the same people. A Google search found reviews of many other people who have had exactly the same experience, so mine is not an isolated case.
0 replies
35 months ago
Dishonest - Forget any refund if they don't perform
Global Parts Online/GPO Crew are chancers. I enquired about a side-view mirror for my vehicle. I was given a price upfront, and was then told to pay a 50% deposit, which I duly did, on the promise that they would either find the part within 14 days, or they would give me a refund. They found a part and sent me images. The part looked damaged, so I refused it, and was told they would find a replacement. I was then also told the part was an “original”, but they would not supply it with any kind of warranty. I then rather purchased a brand-new after-market part, with a warranty, from another supplier. Despite numerous communications on email and WhatsApp (I have screenshots), with promises to ‘investigate’ for 5 months, I still have not received my refund. GPO Crew and Global Parts Online are the same people. A Google search found reviews of many other people who have had exactly the same experience, so mine is not an isolated case.
53 replies
35 months ago
****MERS!
Global Parts Online/GPO Crew are ****mers. I enquired about a side-view mirror for my vehicle. I was given a price upfront, and was then told to pay a 50% deposit, which I duly did, on the promise that they would either find the part within 14 days, or they would give me a refund. They found a part and sent me images. The part looked damaged, so I refused it, and was told they would find a replacement. I was then also told the part was an “original”, but they would not supply it with any kind of warranty. I then rather purchased a brand-new after-market part, with a warranty, from another supplier. Despite numerous communications on email and WhatsApp (I have screenshots), with promises to ‘investigate’ for 5 months, I still have not received my refund. GPO Crew and Global Parts Online are the same people. A Google search found reviews of many other people who have had exactly the same experience, so mine is not an isolated case.
0 replies
52 months ago
Criminal
Please feel free to Google 'Reviews on Aramex in South Africa'. You will find that this must be the business with the most bad reviews ever. Read those reviews and you will see exactly how many people have lost both their money and their goods that were entrusted to these people. My wife and I sent a parcel within Durban municipal borders, and with a wave of the Aramex wand, it simply disappeared. They allege that they have delivered the parcel (to the wrong person), and when you ask for proof of delivery, they simply ignore you. It seems we are not the only ones to whom this happened. In fact, the sheer number of similar complaints points to nothing more than a scam. If I was a detective investigating these guys, I would suspect them of criminal conduct. It's a pity our own SAPS is such a lame duck, as these guys deserve to be investigated.
0 replies
56 months ago
Best Service I have ever had in Durban
I can honestly say that the guys surprised the hell out of me. I sent a request for a quotation with images and measurements for my double size garage door to a total of 9 companies in Durban. Only four responded (I guess the others are making too much money, and do not need the work). Master Gates sent me an indicative quote within a couple of hours, and Justin (owner) personally called me the same afternoon. I took some time to get back to him, to give the other guys a fair opportunity to come up with either a better price, or perhaps better service. I should not even have bothered. Master Gates not only gave me the best price, but completely surprised me with the excellent level of service – probably the best I have received from any contractor ever in Durban. I accepted the quote on Wednesday. They sent me final details on Thursday, and I paid the deposit on the same day. They promised to be at my house on Monday at 9:00am, and arrived exactly at that time. Welcome and his colleague were well spoken, very polite, worked well, and even spent 2 additional hours working overtime to get the job done. I am a meticulous person, and not always the easiest to please, but they exceeded any and all expectations. Do not even waste your time going somewhere else.
0 replies
62 months ago
Terrible service and abuse
As far as I know, the consumer law says that if you mark an item in your store at a certain price (even if incorrectly) the customer has the right to demand that you sell him the product at the market price. On the image you can see the item hanging on a hook with a price above it. When I got to the till, I was asked to pay a higher price. Without any nastiness I told the sales lady that the price was incorrect. Immediately her attitude changed and I was told, sorry, but that is the price for a different model, and somebody made a mistake by hanging these on the same hook. An Indian lady approached (seems she may be some sort of manager) and got quite stroppy with me when I told her what the law says. Now a simple apology, and a sop story about ‘getting in trouble with the boss’ would have had me becoming a bleeding heart and ‘no problem’, and paying the additional R20.00, which is really not going to break the bank. Instead I was treated like I was some low-life, begging and making a nuisance of myself. It then got really interesting when the owner arrived – he became outright abusive, threatening to sue me if did not stop filming his tantrum. I then did my own research on Google, and it seems this owner is a real charmer – reviews on the internet frequently identify him as rude and subjecting his clients to similar behaviour as I experienced. I thought it would be decent to report the matter to Cash Crusaders Head office before posting the video, and giving them the opportunity to do something about their name being dragged through the mud. They did call me once, and asked what I expected – did I want the item at the price on the peg? My answer was no, all I want is a public apology, and perhaps for them to warn this rude man that he will face some sort of sanction, if he brings the Cash Crusaders name into disrepute again (especially as I was obviously not the first). Well that was the last I heard from them, despite their promise to revert. Suffice to say that Cash Converters Amanzimtoti will not see another cent of my money.
56 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (87.5%)