Please help

Please help I trying to trace the company Mastercook they were debiting money from account as I took a cookware with them but no delivery was made and I have finished paying them... Their number doesn't work when you try to call them but when you try to write an email to them we get this email response.

MASTERCOOK Gauteng is sold to La Montague as from October 2014. Contact person is Jacques Scholtz. Address is 18 Adriana Cresent Centurion. 0157 Mobile number is 061 5156651 Office number is 0871355966 Email is jacques@arabico.co.za

When you call this gentleman he is saying he does not work there anymore but now the problem they took R8000 from me now I'm less interested in their products I want my money back.

Pls do assist