Shocking Service and not Samsung Approved

Found their number on Samsung site as approved technician. Called them and Errol came out to fix the machine. Told me it was the shocks. Machine worked for 1 day. The next day was worse than before. Paid Errol R800 when machine was working. Tried to call Errol for the next week he never took my call. When he did finally take my call promised to come out the next day. He never arrived and now wont take my calls either. When I called Samsung they said that he is no longer approved by them and the fact that he is listed on their site is a mistake. avoid this company like the plaque. THEY ARE NOT SAMSUNG APPROVED AND THEIR SERVICE IS SHOCKING.