MF
Mattress Factory
Unclaimed Business
MF
Performance(last 12 months):
Ranked In Retail
#53NPS Score
100Very Likely
Ranking
#53
in Retail
NPS Score
100
Recommended: Very Likely
Review Distribution
4|2 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRB
Refilwe B
1 reviews | Active since Jan 2020
16 Jul 2025, 12:12
Future the smile keeper
Hi Future Thank you so much for a good service we received from you, very welcoming gives a smile by the time you walk in and made sure you keep every promise you made in terms of the delivery. Keep up the good work hun
Helpful (0)
|Replies (0)RB
Refilwe B
1 reviews | Active since Jan 2020
16 Jul 2025, 12:12
Future the smile keeper
Hi Future Thank you so much for a good service we received from you, very welcoming gives a smile by the time you walk in and made sure you keep every promise you made in terms of the delivery. Keep up the good work hun
0
Replies (0)EK
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Erica T
1 reviews | Active since Jan 2020
4 Mar 2025, 08:13
Do not support this business
If there was 0 stars, I would've selected it. Paid on the 8th of Feb for delivery for the 1st of March, only to hear on the 1st that the couch will only be ready by the 15th of March. Today we get a call that the warehouse is doing favors for other clients and the couch will only be delivered after April as there was no "operation schedule" for the couch.
Helpful (0)
|Replies (0)ET
Erica T
1 reviews | Active since Jan 2020
4 Mar 2025, 08:13
Do not support this business
If there was 0 stars, I would've selected it. Paid on the 8th of Feb for delivery for the 1st of March, only to hear on the 1st that the couch will only be ready by the 15th of March. Today we get a call that the warehouse is doing favors for other clients and the couch will only be delivered after April as there was no "operation schedule" for the couch.
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Liesl W
1 reviews | Active since Jan 2020
19 Jun 2024, 13:20
Ginormous disappointment
What a disappointment. The advertising sounded wonderful with the option to either have my new mattress delivered or I can collect from the closest outlet. Payment was without a glitch and then I phoned the branch to make arrangements to collect the mattress. They "forgot" to notify me that they have none in stock and it will take 10 working days for stock to arrive. No alternatives and no other options. I expected so much more.
Helpful (0)
|Replies (0)LW
Liesl W
1 reviews | Active since Jan 2020
19 Jun 2024, 13:20
Ginormous disappointment
What a disappointment. The advertising sounded wonderful with the option to either have my new mattress delivered or I can collect from the closest outlet. Payment was without a glitch and then I phoned the branch to make arrangements to collect the mattress. They "forgot" to notify me that they have none in stock and it will take 10 working days for stock to arrive. No alternatives and no other options. I expected so much more.
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