MW
Mattress World
Unclaimed Business
MW
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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FC
Faizal C
1 reviews | Active since Jan 2020
1 Mar 2023, 10:31
poor service
Placed an online order the initial payment didn't go through. Tshepo called to query payment without checking availability of the item. After the payment was processed i was told the delivery will be one month. I cancelled the order and requested a refund. I was told refunds are only processed on Wednesdays and payment will be done on Friday. I have been calling them ever since even spoke to the manager but to date the refund has not been processed.
Helpful (0)
|Replies (0)FC
Faizal C
1 reviews | Active since Jan 2020
1 Mar 2023, 10:31
poor service
Placed an online order the initial payment didn't go through. Tshepo called to query payment without checking availability of the item. After the payment was processed i was told the delivery will be one month. I cancelled the order and requested a refund. I was told refunds are only processed on Wednesdays and payment will be done on Friday. I have been calling them ever since even spoke to the manager but to date the refund has not been processed.
0
Replies (0)