Matric College
3.5|147 reviews
TP
Tiffany P
1 reviews | Active since Member
02 Feb 2026, 15:59
1 star review
I recently app**** to join matric college and at first the ladies were nice and helpful but after some time I had to cancel due to personal reason. I messaged and tried to call but they refused to answer even when they were online. No one responded or apologized for the inconvenience. It was quite upsetting to see a high rate only to be disappointed.
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Replies (53)Matric College's replyOfficial
23 Feb 2026, 08:36Dear Tiffany,
Thank you for sharing your feedback with us. We are sincerely sorry to hear that your experience with our communication was disappointing, especially after such a positive start with our team.
Please be assured that we have the best interests of our students at heart, and it is never our intention to leave anyone feeling unheard or ignored. We regret that we were unable to provide the level of support you expected during your cancellation process.
As your cancellation has now been finalized, we want to wish you the very best with your personal circumstances. Our Student Advisors remain available should you ever wish to resume your journey toward your Matric in the future—we would be more than happy to welcome you back.
Kind regards,The Matric College Team
Thank you for sharing your feedback with us. We are sincerely sorry to hear that your experience with our communication was disappointing, especially after such a positive start with our team.
Please be assured that we have the best interests of our students at heart, and it is never our intention to leave anyone feeling unheard or ignored. We regret that we were unable to provide the level of support you expected during your cancellation process.
As your cancellation has now been finalized, we want to wish you the very best with your personal circumstances. Our Student Advisors remain available should you ever wish to resume your journey toward your Matric in the future—we would be more than happy to welcome you back.
Kind regards,The Matric College Team
Best regards,
Matric College's reply23 Feb 2026, 08:36
Official
Dear Tiffany,
Thank you for sharing your feedback with us. We are sincerely sorry to hear that your experience with our communication was disappointing, especially after such a positive start with our team.
Please be assured that we have the best interests of our students at heart, and it is never our intention to leave anyone feeling unheard or ignored. We regret that we were unable to provide the level of support you expected during your cancellation process.
As your cancellation has now been finalized, we want to wish you the very best with your personal circumstances. Our Student Advisors remain available should you ever wish to resume your journey toward your Matric in the future—we would be more than happy to welcome you back.
Kind regards,The Matric College Team
Thank you for sharing your feedback with us. We are sincerely sorry to hear that your experience with our communication was disappointing, especially after such a positive start with our team.
Please be assured that we have the best interests of our students at heart, and it is never our intention to leave anyone feeling unheard or ignored. We regret that we were unable to provide the level of support you expected during your cancellation process.
As your cancellation has now been finalized, we want to wish you the very best with your personal circumstances. Our Student Advisors remain available should you ever wish to resume your journey toward your Matric in the future—we would be more than happy to welcome you back.
Kind regards,The Matric College Team
Best regards,