TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Found max auto parts online ,Trying to buy an engine..all went well affordable prices with delivery etc..but now a bunch of hidden fees and failure to give answer on questions regarding delivery support
1 reviews | Active since Jan 2020
Found max auto parts online ,Trying to buy an engine..all went well affordable prices with delivery etc..but now a bunch of hidden fees and failure to give answer on questions regarding delivery support
1 reviews | Active since Jan 2020
They are a bunch of ****mers. I paid R15000 for an engine and the got an invoice of R6500 from the courier company for insurance, which I was not told about. I asked for a refund from Patrick van Petros and he does not reply. I am going to open a case of ***** and theft against them and report the Standard Bank account they use as *****ulent.
1 reviews | Active since Jan 2020
They are a bunch of ****mers. I paid R15000 for an engine and the got an invoice of R6500 from the courier company for insurance, which I was not told about. I asked for a refund from Patrick van Petros and he does not reply. I am going to open a case of ***** and theft against them and report the Standard Bank account they use as *****ulent.
1 reviews | Active since Jan 2020
There prices are fairly good. That is the upside. On the down side, they are not professional. There is no land line or a phone number where one can speak to someone . There is only a WhatsApp cell phone number. I ordered an engine from them, because of all the places I contacted, Max Autoparts was the cheapest. I paid them, got the invoice and when the engine needed to be couriered I got an invoice for the insurance of the engine's transposition. That was never told to me and now it is my problem. According to Ocean Pacific Express, Max Autoparts make use of the for a long time, and they should've told me about the insurance. According to Max Autoparts, I must take care of insurance, which is refundable. I'm not the seller. As far as I know the seller insure the product to cover them incase of any losses. When I asked a refund and to cancel the deal, they told me it's not possible, and when I asked to use my own courier service, they told me it isn't possible ether. It is very frustrating to not be able to talk to someone. The courier company gave me a wrong bank account number to pay for the insurance. Now that is my problem also. It is a mess to get the payment stopped and reversed so that I can pay the money into the correct account. Both , the courier company and Max Autoparts keeps on apologizing, but that don't ease the frustration. The way I was dealt with, made me think I am being ****ed.
1 reviews | Active since Jan 2020
There prices are fairly good. That is the upside. On the down side, they are not professional. There is no land line or a phone number where one can speak to someone . There is only a WhatsApp cell phone number. I ordered an engine from them, because of all the places I contacted, Max Autoparts was the cheapest. I paid them, got the invoice and when the engine needed to be couriered I got an invoice for the insurance of the engine's transposition. That was never told to me and now it is my problem. According to Ocean Pacific Express, Max Autoparts make use of the for a long time, and they should've told me about the insurance. According to Max Autoparts, I must take care of insurance, which is refundable. I'm not the seller. As far as I know the seller insure the product to cover them incase of any losses. When I asked a refund and to cancel the deal, they told me it's not possible, and when I asked to use my own courier service, they told me it isn't possible ether. It is very frustrating to not be able to talk to someone. The courier company gave me a wrong bank account number to pay for the insurance. Now that is my problem also. It is a mess to get the payment stopped and reversed so that I can pay the money into the correct account. Both , the courier company and Max Autoparts keeps on apologizing, but that don't ease the frustration. The way I was dealt with, made me think I am being ****ed.
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