I strongly advise against trusting Maxi Security with your security needs.

Our experience with Maxi Security at BLU Valley Mall has been nothing short of a nightmare. After being impressed with the potential synergies between their Active Eye system and our offerings at Sign Sentry, we agreed to replace our existing cameras with Maxi’s. This decision has led to ongoing issues, including missing footage from critical incidents, lack of access to recorded footage after just 12 hours, and an overall failure to deliver on their promises.

Despite repeatedly voicing our concerns and even holding a meeting with Maxi’s team, including our CTO, no effective resolution was provided. We are now facing legal implications due to the site being inadequately protected, contrary to Maxi’s assurances. The lack of communication, professionalism, and accountability is absolutely unacceptable, and their negligence is jeopardizing not just our business but the safety of the site and its stakeholders.

After 25 years in the industry, this is, without question, the most appalling service I have ever encountered from a security company. I strongly advise against trusting Maxi Security with your security needs.