Nelspruit Maxim driver Thembisa Sibitane - **** customers of their money

Hellopeter,

My name is Londiwe, and I am based in Nelspruit, Mpumalanga. I recently experienced clear *****ulent activity by a Maxim cab driver during a delivery trip. The driver insisted on upfront payment outside the app, then ignored all contact and failed to complete the delivery, effectively *****ing the funds.

On the 15th of January 2026, 17:37 my brother booked a delivery trip through the Maxim app (Please see the attached snip shot). The assigned driver (Thembisa Sibitane number plate: LV12PCGP, drivers a red motorcycle) insisted that my brother send him money in advance (via Capitec bank transfer) before proceeding with the delivery.

After receiving the money, the driver completely ignored all subsequent calls and messages from my brother, cancelled the trip from his side and failed to complete the delivery, and effectively disappeared with the funds. This behavior constitutes clear *****ulent conduct demanding upfront payment outside the app's standard payment system and then abandoning the job.

This is not just poor service, this is outright *****:

- Demanding payment outside the official Maxim app/payment system - Taking money and then abandoning the job Ignoring all attempts to make contact

We trusted Maxim to provide a safe and reliable delivery service. Instead, this driver exploited that trust and we suffered a financial loss. This incident raises serious questions about how carefully Maxim vets its drivers and whether they allow or fail to prevent off-app payment demands that lead to ****s.

I am happy to provide screenshots of the chats where he requested money to be sent to his account, call logs showing unanswered attempts, proof of the payment and a screenshot of cancelled trip by the driver after he received payment.

This experience has made us feel unsafe using Maxim for deliveries or rides. I urge other users to be extremely cautious if any driver asks for money upfront outside the app, do not agree!! Rather cancel the trip and use more reliable services like Ubereats/ Mr D etc.

Thank you.