Mayfair Gearbox Nationwide
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Mayfair Gearbox Nationwide has a TrustIndex of 0 out of 10 on Hellopeter, based on 8 reviews in the last 12 months. Hellopeter has tracked Mayfair Gearbox Nationwide across 245 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Mayfair Gearbox they came and fetch my car and they COLLIDED with a stationary truck and my car is written off, Please note that Mayfair Gearbox SILVERTON They claimed with their bakkie i strived alot by contacting their insurance none stop so my claim gets registered as a 3rd party, now their insurance says they can't proceed since they didn't pay their premiums ,everything will be in hold... I am suffering financially since i don't have a car, their courtesy car is not roadworthy it misses gears and it has bubbles on tires... Going to work am traveling from Pretoria to Germiston weekly (275 per day), I use of public transport is costly. I have to use the money to pay all legal law fees to push the case. This makes me mad seeing their two drivers who caused me so much damage financially, emotionally while they still working nicely with no legal action taken against them however the driver was gross negligence, He failed to keep a proper lookout on the road; failed to apply the brakes of the vehicle timeously or at all, failed to keep control over the vehicle, alternatively, proper control, further alternatively, full control over the vehicle ,failed to exercise due care and precaution whilst driving the vehicle; failed to have due regard to other road users; failed to stop when it was safe to do so; drove at a speed which was excessive under the circumstances; Failed to avoid a collision in circumstances which with the exercise of reasonable care...today i lost my car that worth +- R260k Mayfair Gearbox they are practicing FRADULENT because they are claiming that their Bakkie NP300 is damaged in their insurance Guardrisk Also find my attached and communication, Mayfair Gearbox Promised me to Replace my Car, When I visits them in their office they hide themselves next doors, new Mayfair Gearbox Thank you for your attention. Sincerely,
1 reviews | Active since Jan 2020
Mayfair Gearbox they came and fetch my car and they COLLIDED with a stationary truck and my car is written off, Please note that Mayfair Gearbox SILVERTON They claimed with their bakkie i strived alot by contacting their insurance none stop so my claim gets registered as a 3rd party, now their insurance says they can't proceed since they didn't pay their premiums ,everything will be in hold... I am suffering financially since i don't have a car, their courtesy car is not roadworthy it misses gears and it has bubbles on tires... Going to work am traveling from Pretoria to Germiston weekly (275 per day), I use of public transport is costly. I have to use the money to pay all legal law fees to push the case. This makes me mad seeing their two drivers who caused me so much damage financially, emotionally while they still working nicely with no legal action taken against them however the driver was gross negligence, He failed to keep a proper lookout on the road; failed to apply the brakes of the vehicle timeously or at all, failed to keep control over the vehicle, alternatively, proper control, further alternatively, full control over the vehicle ,failed to exercise due care and precaution whilst driving the vehicle; failed to have due regard to other road users; failed to stop when it was safe to do so; drove at a speed which was excessive under the circumstances; Failed to avoid a collision in circumstances which with the exercise of reasonable care...today i lost my car that worth +- R260k Mayfair Gearbox they are practicing FRADULENT because they are claiming that their Bakkie NP300 is damaged in their insurance Guardrisk Also find my attached and communication, Mayfair Gearbox Promised me to Replace my Car, When I visits them in their office they hide themselves next doors, new Mayfair Gearbox Thank you for your attention. Sincerely,
1 reviews | Active since Jan 2020
Silverton Mayfair gearbox Last year May i took my car to them so it can be fixed since it was having gearbox issue, well it was sorted...Early december 2025 it gave me same problem (shifting to gear 3 jerks) an i went back to THEM to report the issue... they diagnosed it an I WAS TOLD to use the car and bring it back 5 January 2026 cool...mid december while i was at limpopo the car got worse n stucked well i reported again through phone call to say hey am 500km away an am stucked gears cant go through (Automatic car) ...then i was told that "they r closed they will arrange towing and loan me a car" well on the 5 they came to limpopo to tow my car FORD KUGA 2.0 with their own company car from Pretoria Silvertondale.... Upon their arrival at limpopo to tow my car I've requested for paperwork an they said its sorted i shouldn't worry they gave me a loan car which is an old MERCEDES BENZ A180 2010 MODEL a very tired car ...then they loaded my car on their trailer an left (17:30) 06/01/2026 leaving Thohoyandou ...so on their way back to PRETORIA they got involved in an accident and my car that was on a trailer got WRITTEN OFF (Beyond REPAIR)... Now they are making empty promises by mouth (refusing to make black and white ) and they not willing to take any accountability In this action...
1 reviews | Active since Jan 2020
Silverton Mayfair gearbox Last year May i took my car to them so it can be fixed since it was having gearbox issue, well it was sorted...Early december 2025 it gave me same problem (shifting to gear 3 jerks) an i went back to THEM to report the issue... they diagnosed it an I WAS TOLD to use the car and bring it back 5 January 2026 cool...mid december while i was at limpopo the car got worse n stucked well i reported again through phone call to say hey am 500km away an am stucked gears cant go through (Automatic car) ...then i was told that "they r closed they will arrange towing and loan me a car" well on the 5 they came to limpopo to tow my car FORD KUGA 2.0 with their own company car from Pretoria Silvertondale.... Upon their arrival at limpopo to tow my car I've requested for paperwork an they said its sorted i shouldn't worry they gave me a loan car which is an old MERCEDES BENZ A180 2010 MODEL a very tired car ...then they loaded my car on their trailer an left (17:30) 06/01/2026 leaving Thohoyandou ...so on their way back to PRETORIA they got involved in an accident and my car that was on a trailer got WRITTEN OFF (Beyond REPAIR)... Now they are making empty promises by mouth (refusing to make black and white ) and they not willing to take any accountability In this action...
1 reviews | Active since Jan 2020
Silverton Mayfair gearbox Last year May i took my car to them so it can be fixed since it was having gearbox issue, well it was sorted...then on early december 2025 it gave me same problem an i went back to them to report the issue they diagnosed it an told me to use the car and bring it back January 2026 cool...mid december while i was at limpopo the car got worse n stucked well i reported again through phone call to say hey am 500km away an am stucked gears cant go through (Automatic car) ...then i was told that "they r closed they will arrange towing and loan me a car" well on the 5 they came to limpopo to tow my car FORD KUGA 2.0 with their own company car from Pretoria Silvertondale.... Upon their arrival at limpopo to tow my car I've requested for paperwork an they said its sorted i shouldn't worry they gave me aloan car which is an old MERCEDES BENZ A180 2010 MODEL a very tired car ...then they loaded my car on their trailer an left (17:30) leaving Thohoyandou ...so on their way back to PRETORIA they got involved in an accident and my car that was on a trailer got WRITTEN OFF (Beyond REPAIR... Now they are making empty promises by mouth (refusing to make black and white ) and they not willing to take any accountability...
1 reviews | Active since Jan 2020
Silverton Mayfair gearbox Last year May i took my car to them so it can be fixed since it was having gearbox issue, well it was sorted...then on early december 2025 it gave me same problem an i went back to them to report the issue they diagnosed it an told me to use the car and bring it back January 2026 cool...mid december while i was at limpopo the car got worse n stucked well i reported again through phone call to say hey am 500km away an am stucked gears cant go through (Automatic car) ...then i was told that "they r closed they will arrange towing and loan me a car" well on the 5 they came to limpopo to tow my car FORD KUGA 2.0 with their own company car from Pretoria Silvertondale.... Upon their arrival at limpopo to tow my car I've requested for paperwork an they said its sorted i shouldn't worry they gave me aloan car which is an old MERCEDES BENZ A180 2010 MODEL a very tired car ...then they loaded my car on their trailer an left (17:30) leaving Thohoyandou ...so on their way back to PRETORIA they got involved in an accident and my car that was on a trailer got WRITTEN OFF (Beyond REPAIR... Now they are making empty promises by mouth (refusing to make black and white ) and they not willing to take any accountability...
1 reviews | Active since Jan 2020
I recently had my Ford Ecosport's gearbox repaired by Mayfair Gearbox, and I cannot recommend them highly enough. From start to finish, their service was professional, transparent, and of the highest quality. The team provided excellent and continuous communication, keeping me updated throughout the entire process. They conducted a thorough assessment and provided a clear, detailed failure report that accurately diagnosed the issue. The repair work itself is flawless. My gearbox now feels like new—smooth, quiet, and shifting perfectly. It's a night-and-day difference. Despite the immense stress I was facing with my insurance company refusing to pay the claim, the team at Mayfair Gearbox were a source of reliability and expertise. They stood by their work and their diagnosis. A huge thank you to Jannie, Chantal, and the entire management team for your outstanding service and for honouring your one-year warranty. You have a customer for life. If you have any gearbox issues, look no further—this is the only place to go. Highly recommended!
1 reviews | Active since Jan 2020
I recently had my Ford Ecosport's gearbox repaired by Mayfair Gearbox, and I cannot recommend them highly enough. From start to finish, their service was professional, transparent, and of the highest quality. The team provided excellent and continuous communication, keeping me updated throughout the entire process. They conducted a thorough assessment and provided a clear, detailed failure report that accurately diagnosed the issue. The repair work itself is flawless. My gearbox now feels like new—smooth, quiet, and shifting perfectly. It's a night-and-day difference. Despite the immense stress I was facing with my insurance company refusing to pay the claim, the team at Mayfair Gearbox were a source of reliability and expertise. They stood by their work and their diagnosis. A huge thank you to Jannie, Chantal, and the entire management team for your outstanding service and for honouring your one-year warranty. You have a customer for life. If you have any gearbox issues, look no further—this is the only place to go. Highly recommended!
1 reviews | Active since Jan 2020
At BFN specifically: Never take your vehicle to this place. They overcharge and DO NOT FIX the problem. We went there and they quoted us a ridiculous price and het took the bait. Not only did they scratch my car, bent my break covers, and bumped my car, a worse sound started occurring straight after their "fix". The car went back in for the sound but the sound persisted to this day. The car is still leaking oil, which it went in originally for. If there was a zero star option they would have gotten it. Stay clear from this place as I see that I am not the only one that were essentially ****med by the mechanics. For someone paying close to R70k to fix a car, it had to be better than new but this was just not the case.
1 reviews | Active since Jan 2020
At BFN specifically: Never take your vehicle to this place. They overcharge and DO NOT FIX the problem. We went there and they quoted us a ridiculous price and het took the bait. Not only did they scratch my car, bent my break covers, and bumped my car, a worse sound started occurring straight after their "fix". The car went back in for the sound but the sound persisted to this day. The car is still leaking oil, which it went in originally for. If there was a zero star option they would have gotten it. Stay clear from this place as I see that I am not the only one that were essentially ****med by the mechanics. For someone paying close to R70k to fix a car, it had to be better than new but this was just not the case.
1 reviews | Active since Jan 2020
Mayfair Gearbox in Booysens is in business for the people by the people. If I could I would give them a million stars for the kind of service they render. A special thank you to Sharon Govendor a woman with a golden heart and an angel on earth. If you have gearbox issues don’t hesitate call them and they keep you up to date as and when the parts ordered, arrive and how far your car is.
1 reviews | Active since Jan 2020
Mayfair Gearbox in Booysens is in business for the people by the people. If I could I would give them a million stars for the kind of service they render. A special thank you to Sharon Govendor a woman with a golden heart and an angel on earth. If you have gearbox issues don’t hesitate call them and they keep you up to date as and when the parts ordered, arrive and how far your car is.
1 reviews | Active since Jan 2020
Dear Sir/Madam. I am writing to lodge a formal complaint against Mayfair Gearbox Bloemfontein for delay in the repair of my vehicle which has now been in their possession for 5 month now with no meaningful progress or communication. I initially took my vehicle to their workshop on Monday, 27 January 2025, at which point i was informed - via phone call from a staff member, Charles - that the vehicle could not be attended to the same day due to a busy workshop. I agreed for it to remain overnight, trusting that it would be prioritised when the workshop is free in order to attend my car. However, the vehicle remained untouched for 2 weeks and several days, and no updates were provided until I initiated follow-up contact myself. On the 17th February 2025 they issued a quotation, which i accepted for total amount of R68,260,88 and they told me they need 70% out of total amount of R68,260, 88 in order to start the job. On same day 17th February 2025 i explain to them i have policy with Innovation Group that cover the gearbox and i also provide them with my full details to start claim to the policy. I waited almost 3 weeks with no respond from Mayfair Gearbox Bloemfontein about policy claim. On 5 March 2025 i got an Email from Innovation Group for Authorisation letter claim :904263 that says they will only Authorise: R 12,500.01. The next day on 6 March 2025 also got massage from Mayfair Gearbox Bloemfontein that says: "innovation only authorized R12,500,01 what makes the difference is R55,760,87 a 70% deposit is required before part are ordered. (70% from R55,760,87 = R39 032,61). On 15 April 2025 i manage to pay 70% R39,0000. The following day on 16 April 2025 i got message from Charles saying " parts are ordered and torque converter is ready for collection. I’m just waiting availability from supplier". What followed has been an exhausting and unacceptable experience: I received no proactive updates; I had to initiate every single follow-up. It took 3 months to learn that required parts had not been delivered - a fact only disclosed after my repeated inquiries. Till today I haven't received no further updates. I once again had to initiate contact myself, only to be met with an indifferent response that lacked accountability or apology. This pattern of negligence, poor communication, and lack of professional courtesy is unacceptable. The attitude of the staff gives the impression that they are doing me a favour, rather than providing a paid service. The level of disregard and absence of client care raises serious concerns about the quality and management of services at Mayfair gearbox Bloemfontein. I request that this matter be investigated, and that they be held accountable for the distress, inconvenience, and lack of professionalism I have endured in the past 3 to months. I would appreciate a written response on the action that will be taken to ensure no other client is subjected to this kind of treatment
1 reviews | Active since Jan 2020
Dear Sir/Madam. I am writing to lodge a formal complaint against Mayfair Gearbox Bloemfontein for delay in the repair of my vehicle which has now been in their possession for 5 month now with no meaningful progress or communication. I initially took my vehicle to their workshop on Monday, 27 January 2025, at which point i was informed - via phone call from a staff member, Charles - that the vehicle could not be attended to the same day due to a busy workshop. I agreed for it to remain overnight, trusting that it would be prioritised when the workshop is free in order to attend my car. However, the vehicle remained untouched for 2 weeks and several days, and no updates were provided until I initiated follow-up contact myself. On the 17th February 2025 they issued a quotation, which i accepted for total amount of R68,260,88 and they told me they need 70% out of total amount of R68,260, 88 in order to start the job. On same day 17th February 2025 i explain to them i have policy with Innovation Group that cover the gearbox and i also provide them with my full details to start claim to the policy. I waited almost 3 weeks with no respond from Mayfair Gearbox Bloemfontein about policy claim. On 5 March 2025 i got an Email from Innovation Group for Authorisation letter claim :904263 that says they will only Authorise: R 12,500.01. The next day on 6 March 2025 also got massage from Mayfair Gearbox Bloemfontein that says: "innovation only authorized R12,500,01 what makes the difference is R55,760,87 a 70% deposit is required before part are ordered. (70% from R55,760,87 = R39 032,61). On 15 April 2025 i manage to pay 70% R39,0000. The following day on 16 April 2025 i got message from Charles saying " parts are ordered and torque converter is ready for collection. I’m just waiting availability from supplier". What followed has been an exhausting and unacceptable experience: I received no proactive updates; I had to initiate every single follow-up. It took 3 months to learn that required parts had not been delivered - a fact only disclosed after my repeated inquiries. Till today I haven't received no further updates. I once again had to initiate contact myself, only to be met with an indifferent response that lacked accountability or apology. This pattern of negligence, poor communication, and lack of professional courtesy is unacceptable. The attitude of the staff gives the impression that they are doing me a favour, rather than providing a paid service. The level of disregard and absence of client care raises serious concerns about the quality and management of services at Mayfair gearbox Bloemfontein. I request that this matter be investigated, and that they be held accountable for the distress, inconvenience, and lack of professionalism I have endured in the past 3 to months. I would appreciate a written response on the action that will be taken to ensure no other client is subjected to this kind of treatment
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