No follow up service after complaints

We contracted Matthew and his company to repair and repaint our front wall. There were a lot of big cracks to dig out and fill, and a lot of damp that needed to be stopped. We were given 3 quotes accoridng to the warranty on the paint choice and after choosing a paint with a 7 year warranty the work began. It was completed quickly but there was a lot of rubble left over after the cracks were chipped out.<br> Initially we were impressed with the work, but after 3 weeks of not removing the rubble and tools from site, I eventually tidied up myself and arranged to take it to the dump.<br> After a couple more weeks, the paint already started to peel, and I contacted Matthew to ask him to come check. He advised he was out of town and would be past at the weekend. After several more attempts and no-shows, i eventually gave up. I am now in the position where I have to scrape and repaint massive sections of the wall myself. I could have just done this ion the first place and saved myself a lot of money and headache.