ML
Mazda Louis Trichardt
Unclaimed Business
ML
Mazda Louis Trichardt
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#44Ranked In Automotive
0 NPSUnlikely
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMT
Megan T
1 reviews | Active since Jan 2020
25 Aug 2025, 08:53
Appalling service!!
The service I've received from the day I purchased my car (Suzuki brezza)in 2022 has been absolutely appalling! Firstly I ordered the s -edition kit for my car which didnt arrive on time. And then, after fitting the s- edition kit trim, i had to take it back twice as it was never fitted properly!! Another problem was after they put the smash and grab on my windows, I got my car back with the windows that rattled! I then took my car in last week Wednesday for an oil leak only to have to wait for the part to be ordered. The part arrived Friday and I was told to bring my car in as soon as possible. Which i did. This was just before 12pm that Friday. I was told I would get my car back later that day. When I phoned later to follow up on my car they told me my car now might not be ready by 5pm?! At 16:35 then let me know my car won't be done and they will only finish the job on Monday?!!!!! I was never even offered a courtesy car even though I wouldn't have my car the entire weekend. I told them why they couldn't have told me it was a big job to replace the seal and for me to rather bring my car in first thing Monday morning. And the answer was 'they didnt know'?!?! Its been the most unpleasant and frustrating experience dealing with Mazda/ Suzuki Louis Trichardt. I will never buy another car from them!!
Helpful (0)
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Megan T
1 reviews | Active since Jan 2020
25 Aug 2025, 08:53
Appalling service!!
The service I've received from the day I purchased my car (Suzuki brezza)in 2022 has been absolutely appalling! Firstly I ordered the s -edition kit for my car which didnt arrive on time. And then, after fitting the s- edition kit trim, i had to take it back twice as it was never fitted properly!! Another problem was after they put the smash and grab on my windows, I got my car back with the windows that rattled! I then took my car in last week Wednesday for an oil leak only to have to wait for the part to be ordered. The part arrived Friday and I was told to bring my car in as soon as possible. Which i did. This was just before 12pm that Friday. I was told I would get my car back later that day. When I phoned later to follow up on my car they told me my car now might not be ready by 5pm?! At 16:35 then let me know my car won't be done and they will only finish the job on Monday?!!!!! I was never even offered a courtesy car even though I wouldn't have my car the entire weekend. I told them why they couldn't have told me it was a big job to replace the seal and for me to rather bring my car in first thing Monday morning. And the answer was 'they didnt know'?!?! Its been the most unpleasant and frustrating experience dealing with Mazda/ Suzuki Louis Trichardt. I will never buy another car from them!!
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Replies (0)