Fraud Stunt by MBG Automotive (Brackenfell)

The guys working here are crooks, my wife drove the car to their workshop. The car had air condition problem and i told them i will claim to mfc insurance. They had to assess what might be the problem to the air condition and submit the report to mfc insurance. To my surprise my wife was ask to drop and leave the car instead of aassessing the fault upon arrival and let her drive back to work while waiting for authorisation from the insurance. Later on that day i received the call from the guy by the name of Ruan telling me that my car is not starting and that was a surprise to me because my car never had starting problem.

I ask him to assess it as well and add to his report and submit to the insurance. In my surprise from the insurance Ruan stated from the report that my car was towed-in the time it arrived to their workshop.

The insurance guys phoned Ruan asking him why he submitted false claim and he replied by saying it was a mistake.

I decided to went to their workshop with my wife to collect the car, upon our arrival the guy doesn't want to release the car claiming that he has replaced the new starter in the car. I ask him who authorized him to work in the car and he replied by saying he was authorized by my insurance.

We phoned mfc insurance to make payment since they authorized them, the insurance response was, they never authorized him to work in the car.

He was asked to produce authorisation reference and he failed to do so. When he was asked why he worked on the car without authorisation and my consent he replied by saying he assumed that the insurance will approve the claim.

I asked him to show us the the ignition part he claimed he had fixed and he failed to produce it instead he ask me to pay R7000.00

I called the insurance to explain the situation and he was asked to remove the part he claimed that he has fixed and replace the old one, he told the insurance that the car wont start again.

Sais part of it my car had only air condition problem the time we sent to them nothing more and it was driveable however now i am in the situation where by my car is dead and there's a lot of faults that i believe they made them deliberately after they were denied by insurance.

Monday the 4th July AA tow truck will tow my car back home :-(

I worn people to be vigilant when they sent their car to these greedy hyenas. If your car is driveable dont ever allow them to keep it in their workshop.