Bad Experience

So guys, I posted a review about M-Sure and The Unlimited on Wednesday regarding a claim that was taking forever to register and to get feedback from them, so that was resolved the very same day, happiness. Everybody was phoning me, promising me the world, very next day I received the authorisation letters for the repair work to proceed. So, Mc Carthys Auto Trimmer phoned me, on Thursday to make a booking for Today (Friday, 04/03/22) at 13:30. So I waited and waited and waited around 15:00 I contacted Mc Carthy and a very Friendly and very helpful lady, called Sharon assisted me, the technicians told her at that time that they will be with me within the next 30 min. At 16:00 I phoned them again, cause I was still waiting for them, and the technicians told her they in my street. 16:40 I phoned them again, cause I was still waiting, just to hear that Sharon cannot get hold of anyone at the Durban branch. Eventually just before 17:00, the branch Manager contacted me, apologising for the misunderstanding and guess what guys, they not coming anymore, so now I have to wait till Monday to hear from them again.