Mercedes Benz

I recently ordered a spare from the Menlyn branch as was quoted R1,238.90 which I had to pay up front before they would order it . However when I received the spare they presented me with the Invoice which was +- R130.50 less than quoted. I asked the attendant Evans to credit me the difference. He tried to upsell me to a windscreen cleaner or other accessories which I did not need and asked for a refund rather. After filling in a request Evans supp**** me with I mailed it to him for reference. That's were it ended, repeated requests and promises excuses, "i was on Leave" "I have forwarded to Admin" No accountability just pass the buck. I was even asked to forward a letter from my bank confirming my account as well as my company registration documents. All this for a measly R130.00? Even after I threatened them with Hello Peter I got zero response. Now its not about the money which is a trivial amount, its about ethics to which I am a strong advocate. They can shove it you know where but I will have my say. Thanks