Med 24 Emergency ambulance Rustenburg

So the Co Owner of MED 24 Rustenburg asked for a private investigator , the entire day he has been keeping my one investigator on hold so the investigator sends him a friendly message and asks him if we need to go ahead as its time that's waisted at R800 odd rand an hour plus telephonic consultation etc. So the Co Owners name is Marlin he confirms that Please open a file he even goes so far as to send a location to so he was a bit delayed this was at 14h00 and confirms he is using our services and says confirms open a file please as soon as i get to Rustenburg i will send info requested and do the payment , so i instruct people to stay after hours at my cost to get is work started this man ignores us until 20h00 at night and then suddenly says o sorry he had two call outs and he wants to tell me he could not have the decency to just send a two second what sup to say sorry lets talk tomorrow, but i have to bare all the cost an entire days wage gone after hours wages gone and then he wants to threaten me with his lawyer that's now to say much about a paramedic and co owner of a company that should care about people so much to say about MED 24 terrible people skills , now i send him an invoice for the waisted time etc lets see how long he takes to pay